Mason
VerifiedMason does the desk work in property management. He absorbs the chaos of maintenance coordination so your team can manage growth.
Maintenance Software
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+80.0
NPS (-100 to +100)
Performance
20% of VPI Score
89.2 out of 100
out of 100
Ease of Use
15% of VPI Score
80.0 out of 100
out of 100
Support Quality
15% of VPI Score
76.9 out of 100
out of 100
Pricing
5% of VPI Score
79.2 out of 100
out of 100
Credibility
5% of VPI Score
84.6 out of 100
out of 100
Data Confidence & Momentum
— StableBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
3.0
Raw Responses
3
Tier
VerifiedScores
Raw: 98.3 · Smoothed: 83.9
VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
80.0
NPS
+8%
89.2
Performance
+4%
80.0
Ease
+8%
76.9
Support
+10%
79.2
Pricing
-5%
84.6
Credibility
+6%
Mason generates 10% better support quality than Industry Average.
See how they stack up against the competition
Compare Mason head-to-head with 76 other vendors
VPI Performance Comparison
Comparing Mason vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Mason outperforms Industry Average by 6.9 pts in Support.
Customer Voice
+80.0 NPS SCORE
NPS from verified performance data
Survey Responses
No survey responses to show for this filter.
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