LeadSimple

LeadSimple

High Confidence

LeadSimple helps property managers grow and operate by automating sales pipelines and operations workflows. Founded in 2013 and headquartered in Brush Prairie, Washington, it includes CRM, shared inbox, and calling capabilities.

Workflow Automation

Brush Prairie, WAFounded 201351-200 employees
VPI Score
70.0 VPI— Declining

Raw Score: 66.6

High Confidence28 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+14.3

NPS (-100 to +100)

Performance

20% of VPI Score

78.3 out of 100

out of 100

Ease of Use

15% of VPI Score

68.8 out of 100

out of 100

Support Quality

15% of VPI Score

69.1 out of 100

out of 100

Pricing

5% of VPI Score

82.9 out of 100

out of 100

Credibility

5% of VPI Score

82.2 out of 100

out of 100

Data Confidence & Momentum

— Declining

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

28.0

Raw Responses

28

Tier

Verified

Scores

Raw: 66.6 · Smoothed: 70.0

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
LeadSimple Industry Average

+14.3

NPS

-17%

78.3

Performance

-9%

68.8

Ease

-7%

69.1

Support

-1%

82.9

Pricing

+0%

82.2

Credibility

+3%

1/6 Metrics Won

LeadSimple generates 3% better Credibility than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing LeadSimple vs Industry Average. All values are Bayesian-smoothed for reliability.

LeadSimple Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: LeadSimple outperforms Industry Average by 2.2 pts in Credibility.

Customer Voice

+14.3 NPS SCORE

Actual NPS (-100 to +100) from 28 survey responses

PromotersScore 9-10
10
PassivesScore 7-8
3
DetractorsScore 0-6
1

NPS is calculated from all 28 survey responses. The breakdown above shows the 14 respondents who also left a written review.

Survey Responses

promoterLeasing Manager in AZMar 3, 2026

What they thought LeadSimple does well:

It keeps our process the same for each client and ensures we don't miss any steps.

detractorLeasing Manager in CAMar 3, 2026

What they thought LeadSimple does well:

sales process

What they thought LeadSimple could improve:

overall visibility of processes - macro view

passiveProperty Manager in NCMar 3, 2026

What they thought LeadSimple does well:

Task Process automation

What they thought LeadSimple could improve:

Better hands on training for its clients

promoterLeasing Manager in TXMar 3, 2026

What they thought LeadSimple does well:

Their CRM and ability to place people in processes help to keep our team very organized. The lead generation processes are a great tool for our sales team.

promoterProperty Manager in NCMar 3, 2026

What they thought LeadSimple does well:

Great for creating drip campaigns and following up with prospective owners and tenants.

promoterLeasing Manager in AZMar 3, 2026

What they thought LeadSimple does well:

Process and workflow management

passiveProperty Manager in TXMar 3, 2026

What they thought LeadSimple does well:

Great CRM for our BDM and BDS

What they thought LeadSimple could improve:

Better assistance on how to on-board across all other PM departments

passivePortfolio Owner in NVMar 3, 2026

What they thought LeadSimple does well:

Area for improvement: Software gets slow and goes down too frequently

What they thought LeadSimple could improve:

Software gets slow and goes down too frequently

promoterLeasing Manager in COMar 3, 2026

What they thought LeadSimple does well:

Nurtures leads that have stalled out, done a different direction, or are not quite ready to convert.

promoterLeasing Manager in FLMar 3, 2026

What they thought LeadSimple does well:

Customization

promoterProperty Manager in NCMar 3, 2026

What they thought LeadSimple does well:

Processes are easy to setup.

promoterProperty Manager in WAMar 3, 2026

What they thought LeadSimple does well:

built specifically for PM

promoterPortfolio Owner in ILMar 3, 2026

What they thought LeadSimple does well:

Play simplify Property management for business Owners

promoterProperty Manager in AZMar 3, 2026

What they thought LeadSimple does well:

Property management repetitive processes

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