KDCI Outsourcing

KDCI Outsourcing

Low Confidence

KDCI Outsourcing builds offshore teams in the Philippines for brands worldwide. Founded in 2011 and based in California, it provides real estate assistants, back-office support, and creative services.

Recruiting & Staffing

Los Angeles, CAFounded 201151-200 employees
VPI Score
79.4 VPI— Stable

Raw Score: 100.0

Low Confidence1 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+100.0

NPS (-100 to +100)

Performance

20% of VPI Score

87.3 out of 100

out of 100

Ease of Use

15% of VPI Score

76.4 out of 100

out of 100

Support Quality

15% of VPI Score

72.7 out of 100

out of 100

Pricing

5% of VPI Score

84.5 out of 100

out of 100

Credibility

5% of VPI Score

81.8 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

1.0

Raw Responses

1

Tier

Listed

Scores

Raw: 100.0 · Smoothed: 79.4

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
KDCI Outsourcing Industry Average

+100.0

NPS

+3%

87.3

Performance

+1%

76.4

Ease

+3%

72.7

Support

+4%

84.5

Pricing

+2%

81.8

Credibility

+2%

6/6 Metrics Won

KDCI Outsourcing generates 4% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing KDCI Outsourcing vs Industry Average. All values are Bayesian-smoothed for reliability.

KDCI Outsourcing Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: KDCI Outsourcing outperforms Industry Average by 2.7 pts in Support.

Customer Voice

+100.0 NPS SCORE

Actual NPS (-100 to +100) from 1 survey responses

PromotersScore 9-10
0
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 1 survey responses. The breakdown above shows the 0 respondents who also left a written review.

Survey Responses

No survey responses to show for this filter.

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