Hunter Warfield

Hunter Warfield

Low Confidence

Hunter Warfield (Resident Interface) provides debt collection and revenue recovery services for apartment communities and property management firms. Headquartered in Tampa, Florida, it supports notices, evictions, and pre-collections.

Other Software & Services

Tampa, FLFounded 2005201-500 employees
VPI Score
59.1 VPI— Stable

Raw Score: 27.2

Low Confidence7 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

-71.4

NPS (-100 to +100)

Performance

20% of VPI Score

60.8 out of 100

out of 100

Ease of Use

15% of VPI Score

61.2 out of 100

out of 100

Support Quality

15% of VPI Score

52.9 out of 100

out of 100

Pricing

5% of VPI Score

75.9 out of 100

out of 100

Credibility

5% of VPI Score

67.6 out of 100

out of 100

Data Confidence & Momentum

— Stable

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

7.0

Raw Responses

7

Tier

Listed

Scores

Raw: 27.2 · Smoothed: 59.1

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Hunter Warfield Industry Average

-71.4

NPS

-33%

60.8

Performance

-29%

61.2

Ease

-17%

52.9

Support

-24%

75.9

Pricing

-9%

67.6

Credibility

-15%

0/6 Metrics Won

Hunter Warfield vs Industry Average across 6 VPI components.

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VPI Performance Comparison

Comparing Hunter Warfield vs Industry Average. All values are Bayesian-smoothed for reliability.

Hunter Warfield Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Customer Voice

-71.4 NPS SCORE

Actual NPS (-100 to +100) from 7 survey responses

PromotersScore 9-10
0
PassivesScore 7-8
1
DetractorsScore 0-6
1

NPS is calculated from all 7 survey responses. The breakdown above shows the 2 respondents who also left a written review.

Survey Responses

detractorPortfolio Owner in NVMar 3, 2026

What they thought Hunter Warfield does well:

They were the first to be integrated w Appfolio, so that...

What they thought Hunter Warfield could improve:

Collections overall and communications with us

passiveLeasing Manager in ILMar 3, 2026

What they thought Hunter Warfield does well:

Not sure... We just get bad google reviews when we place a collection. No cash ever....

What they thought Hunter Warfield could improve:

Not sure... We just get bad google reviews when we place a collection. No cash ever.... Waste of time...

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