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Enterprise Bank

Category LeaderVerifiedHigh Confidence

Enterprise Bank & Trust is a full service lending and depository bank; Offering a specialized banking division built for property management companies, with industry-focused solutions such as broker trust and escrow accounts, acquisition lending, payment processing, and tools to take advantage of multiple revenue streams. Backed by deep expertise in property management operations, the bank helps firms streamline collections and disbursements, earn excess revenue to offset third party expenses, while maintaining strict compliance with trust account regulations.

Banking

Clayton, MOFounded 19881,001-5,000 employees
VPI Score
Category Leader89.7 VPIDeclining

Raw Score: 91.7

High Confidence76 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+88.2

NPS (-100 to +100)

Performance

20% of VPI Score

81.6 out of 100

out of 100

Ease of Use

15% of VPI Score

91.5 out of 100

out of 100

Support Quality

15% of VPI Score

91.3 out of 100

out of 100

Pricing

5% of VPI Score

95.0 out of 100

out of 100

Credibility

5% of VPI Score

95.0 out of 100

out of 100

Data Confidence & Momentum

Declining

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

75.3

Raw Responses

76

Tier

Category Leader

Scores

Raw: 91.7 · Smoothed: 89.7

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Enterprise BankIndustry Average

+88.2

NPS

+24%

81.6

Performance

-5%

91.5

Ease

+24%

91.3

Support

+30%

95.0

Pricing

+14%

95.0

Credibility

+19%

5/6 Metrics Won

Enterprise Bank generates 30% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Enterprise Bank vs Industry Average. All values are Bayesian-smoothed for reliability.

Enterprise Bank Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Enterprise Bank outperforms Industry Average by 21.3 pts in Support.

Customer Voice

They are property management centric and are set up properly to handle the requirements we have as property manager.

Verified respondent · Score 10

Being stable

Verified respondent · Score 9

Customer service, Allison and Marshall are great

Verified respondent · Score 10

Customer service, looking out for us, offering their expertise

Verified respondent · Score 10

Great product and great customer service.

Verified respondent · Score 10

Serve the property management industry well,

Verified respondent · Score 9

There are customer service is phenomenal, particularly in the property management arena

Verified respondent · Score 10

Customer support is awesome!

Verified respondent · Score 10

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Enterprise Bank Reviews & VPI Score (89.7) | PropertyManagement.com