Chase
Low ConfidenceChase is the consumer and commercial banking brand of JPMorgan Chase, headquartered in New York. Founded in 2000, it serves customers nationwide with banking, lending, and payments. Phone support is available at 1-800-935-9935.
Banking
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+50.0
NPS (-100 to +100)
Performance
20% of VPI Score
88.2 out of 100
out of 100
Ease of Use
15% of VPI Score
85.6 out of 100
out of 100
Support Quality
15% of VPI Score
79.2 out of 100
out of 100
Pricing
5% of VPI Score
81.7 out of 100
out of 100
Credibility
5% of VPI Score
86.1 out of 100
out of 100
Data Confidence & Momentum
— DecliningBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
8.0
Raw Responses
8
Tier
ListedScores
Raw: 85.5 · Smoothed: 80.8
Use Chase? Leave a review.
Help other property managers make better decisions. Share your experience and get verified — it only takes a few minutes.
VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+50.0
NPS
+1%
88.2
Performance
+3%
85.6
Ease
+16%
79.2
Support
+13%
81.7
Pricing
-2%
86.1
Credibility
+8%
Chase generates 16% better Ease of Use than Industry Average.
See how they stack up against the competition
Compare Chase head-to-head with 88 other vendors
VPI Performance Comparison
Comparing Chase vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Chase outperforms Industry Average by 11.6 pts in Ease of Use.
Customer Voice
+50.0 NPS SCORE
Actual NPS (-100 to +100) from 8 survey responses
NPS is calculated from all 8 survey responses. The breakdown above shows the 0 respondents who also left a written review.
Survey Responses
No survey responses to show for this filter.
Is this your company?
Claim your profile to unlock enhanced features and connect with more customers.
Claim This Profile Learn More