Buildium
Moderate ConfidenceBuildium is cloud-based property management software for residential property managers. The platform provides leasing, accounting, maintenance, and operations in one place, with over 2 million residential units under management globally. Buildium was acquired by RealPage in 2019.
Property Management Software
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+5.9
NPS (-100 to +100)
Performance
20% of VPI Score
85.8 out of 100
out of 100
Ease of Use
15% of VPI Score
79.6 out of 100
out of 100
Support Quality
15% of VPI Score
71.6 out of 100
out of 100
Pricing
5% of VPI Score
78.8 out of 100
out of 100
Credibility
5% of VPI Score
79.1 out of 100
out of 100
Data Confidence & Momentum
— StableBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
19.3
Raw Responses
17
Tier
VerifiedScores
Raw: 69.2 · Smoothed: 72.4
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+5.9
NPS
-19%
85.8
Performance
+0%
79.6
Ease
+8%
71.6
Support
+2%
78.8
Pricing
-5%
79.1
Credibility
-1%
Buildium generates 8% better Ease of Use than Industry Average.
See how they stack up against the competition
Compare Buildium head-to-head with 90 other vendors
VPI Performance Comparison
Comparing Buildium vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: Buildium outperforms Industry Average by 5.6 pts in Ease of Use.
Customer Voice
“Not sure if it's just my familiarity with it, but any info I need is usually pretty easy to find and navigate to Area for improvement: We have issues with their customer support the past 3 months on some medium sized problems within their software that have impeded our day to day operations”
“It is a solid accounting software with many automated steps and open to integrations with many new software developers.”
“Many integrations make it easy to expand my tech stack Area for improvement: I receive complaints that the owner statement is confusing to read”
“I think the software is easy to use and train new employees on”
“Accounting”
“Accounting”
“Accounting”
“Financial statements”
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