Boom

Boom

Low Confidence

Boom builds rental financial services to help property managers drive on-time payments and reduce fraud. Its products include rent reporting and screening tools to incentivize on-time payments and build resident credit. Founded in 2020 and based in Austin.

Other Software & Services

Austin, TXFounded 202011-50 employees
VPI Score
77.9 VPI— Surging

Raw Score: 78.2

Low Confidence8 responses
View comparison

VPI Score Breakdown

Component scores use Bayesian smoothing so scores stay reliable when response counts are low.

How we score

NPS

40% of VPI Score

+50.0

NPS (-100 to +100)

Performance

20% of VPI Score

75.7 out of 100

out of 100

Ease of Use

15% of VPI Score

80.0 out of 100

out of 100

Support Quality

15% of VPI Score

77.8 out of 100

out of 100

Pricing

5% of VPI Score

90.6 out of 100

out of 100

Credibility

5% of VPI Score

83.3 out of 100

out of 100

Data Confidence & Momentum

— Surging

Bayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.

Effective N

8.0

Raw Responses

8

Tier

Listed

Scores

Raw: 78.2 · Smoothed: 77.9

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VPI Head-to-Head

6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.

NPSPerformanceEaseSupportPricingCredibility
Boom Industry Average

+50.0

NPS

+1%

75.7

Performance

-12%

80.0

Ease

+8%

77.8

Support

+11%

90.6

Pricing

+9%

83.3

Credibility

+4%

5/6 Metrics Won

Boom generates 11% better support quality than Industry Average.

See how they stack up against the competition

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VPI Performance Comparison

Comparing Boom vs Industry Average. All values are Bayesian-smoothed for reliability.

Boom Industry Average
NPS
Performance
Ease of Use
Support
Pricing
Credibility
020406080100

Performance Insight: Boom outperforms Industry Average by 7.8 pts in Support.

Customer Voice

+50.0 NPS SCORE

Actual NPS (-100 to +100) from 8 survey responses

PromotersScore 9-10
2
PassivesScore 7-8
0
DetractorsScore 0-6
0

NPS is calculated from all 8 survey responses. The breakdown above shows the 2 respondents who also left a written review.

Survey Responses

promoterLeasing Manager in GAMar 3, 2026

What they thought Boom does well:

We make more income per app as they are lower priced than anyone else and offer quickest application turn around. Highly recommended.

promoterOperations Manager in OHMar 3, 2026

What they thought Boom does well:

Assist with high level tenant screening

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