Bank of America
Low ConfidenceBank of America is a multinational financial services holding company headquartered in Charlotte, NC. It provides consumer banking, corporate banking, wealth management, and investment banking services. It was formed in 1998 through the merger of NationsBank and BankAmerica.
Banking
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
-100.0
NPS (-100 to +100)
Performance
20% of VPI Score
79.9 out of 100
out of 100
Ease of Use
15% of VPI Score
69.5 out of 100
out of 100
Support Quality
15% of VPI Score
68.2 out of 100
out of 100
Pricing
5% of VPI Score
79.1 out of 100
out of 100
Credibility
5% of VPI Score
77.3 out of 100
out of 100
Data Confidence & Momentum
— StableBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
1.0
Raw Responses
1
Tier
ListedScores
Raw: 19.6 · Smoothed: 73.2
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
-100.0
NPS
-9%
79.9
Performance
-7%
69.5
Ease
-6%
68.2
Support
-3%
79.1
Pricing
-5%
77.3
Credibility
-3%
Bank of America vs Industry Average across 6 VPI components.
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VPI Performance Comparison
Comparing Bank of America vs Industry Average. All values are Bayesian-smoothed for reliability.
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