AvidXChange
Low ConfidenceAvidXchange provides accounts payable automation software and payment solutions that streamline invoice and bill pay processes. Headquartered in Charlotte, NC and founded in 2000, it helps finance teams digitize workflows and reduce manual work.
Other Software & Services
VPI Score Breakdown
Component scores use Bayesian smoothing so scores stay reliable when response counts are low.
NPS
40% of VPI Score
+33.3
NPS (-100 to +100)
Performance
20% of VPI Score
83.9 out of 100
out of 100
Ease of Use
15% of VPI Score
74.2 out of 100
out of 100
Support Quality
15% of VPI Score
71.2 out of 100
out of 100
Pricing
5% of VPI Score
86.9 out of 100
out of 100
Credibility
5% of VPI Score
76.9 out of 100
out of 100
Data Confidence & Momentum
— SurgingBayesian smoothing pulls scores toward the industry prior when data is limited; Effective N and raw vs smoothed values show how much the score is adjusted.
Effective N
3.0
Raw Responses
3
Tier
ListedScores
Raw: 72.9 · Smoothed: 76.7
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VPI Head-to-Head
6-axis comparison across all VPI components. Scores are Bayesian-smoothed for fair comparison.
+33.3
NPS
-2%
83.9
Performance
-2%
74.2
Ease
+0%
71.2
Support
+2%
86.9
Pricing
+5%
76.9
Credibility
-4%
AvidXChange generates 5% better Pricing than Industry Average.
See how they stack up against the competition
Compare AvidXChange head-to-head with 88 other vendors
VPI Performance Comparison
Comparing AvidXChange vs Industry Average. All values are Bayesian-smoothed for reliability.
Performance Insight: AvidXChange outperforms Industry Average by 3.9 pts in Pricing.
Customer Voice
+33.3 NPS SCORE
Actual NPS (-100 to +100) from 3 survey responses
NPS is calculated from all 3 survey responses. The breakdown above shows the 1 respondents who also left a written review.
Survey Responses
What they thought AvidXChange does well:
Pay the bills once we get them into Appfolio
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