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Westward360

Naperville, IL,Ashkum, IL,Buckingham, IL,
300+Doors managed
19Years in business
3.5Google · 204 reviews
3.6est.Property owner rating
See the review analysis ↓

PM company in Naperville, IL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 204 public reviewers say about Westward360

We read all 204 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.5headline rating · 204 reviews
WHO WROTE THEM
  • 31% property owners · ~64 · 3.6 stars
  • 30% tenants · ~60 · 3.0 stars
  • 14% unattributed · 29 · 4.5 stars
  • 19% rating only · 38 · 3.2 stars
  • 6% excluded · 13 · 4.2 stars

Property owners

~64 reviews

Estimated

↓ 1.1 in 24 mo

21 of 64 gave 1–2 stars (33%)

What unhappy property owners say

  • Communication breakdowns13 of 21
  • Unprofessional conduct13 of 21
  • Hard to reach a person11 of 21

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Tenants

~60 reviews

Estimated

↓ 1.6 in 24 mo

29 of 60 gave 1–2 stars (48%)

What unhappy tenants say

  • Unprofessional conduct21 of 29
  • Communication breakdowns18 of 29
  • Hard to reach a person10 of 29

Also mentioned

  • Friendly, helpful staff
  • Communication & responsiveness

Summary

204 reviews of Westward360

Of the 204 public reviews we read, 164 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Westward360

Property owners (in 64 reviews) rate the experience with Westward360 3.6 out of 5, down 1.1 over 24 months. 21 of them (33%) gave 1–2 stars, most often about communication breakdowns (13 of 21) and unprofessional conduct (13 of 21). They also mention friendly, helpful staff and communication & responsiveness.

Summary of Tenant Reviews for Westward360

Tenants (60 reviews) rate Westward360 3.0 out of 5, down 1.6 over 24 months. 29 of them (48%) gave 1–2 stars, most often about unprofessional conduct (21 of 29) and communication breakdowns (18 of 29). They also mention friendly, helpful staff and communication & responsiveness.

29 reviews don't say who wrote them. 38 are star ratings with no text. 5 written by agents, vendors or partners and 8 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Westward360 compares with verified Naperville property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Westward360

No verified record

Verified PMs · Naperville (2)

Verified client surveys · certified metrics

Median repair time
Westward360No verified data
Verified PMs · Naperville (2)3.2 days2 of 2 certified
Occupancy rate
Westward360No verified data
Verified PMs · Naperville (2)97.3%1 of 2 certified
Median days on market
Westward360No verified data
Verified PMs · Naperville (2)13.0 days2 of 2 certified
Property owner satisfaction
Westward360No verified data
Verified PMs · Naperville (2)97% of property owners satisfied2 of 2 · 32 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 14, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Westward360's markets

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Ranked for your address

Service area

75 cities listed for Westward360.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.5

Based on 204 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Westward360?

Property owners searching for a manager in Naperville see this page. Claim it, sync your data, and show verified performance instead of public reviews.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Westward360 correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.