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The Neighborhood Company

New Braunfels, TX, Falls City, TX, Hobson, TX, San Antonio, TX, 
100+Doors managed
10Years in business
3.3Google · 84 reviews
2.9est.Property owner rating
See the review analysis ↓

PM company in New Braunfels, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 84 public reviewers say about The Neighborhood Company

We read all 84 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.3headline rating · 84 reviews
WHO WROTE THEM
  • 27% property owners · ~23 · 2.9 stars
  • 33% tenants · ~28 · 3.3 stars
  • 22% unattributed · 18 · 3.8 stars
  • 14% rating only · 12 · 4.0 stars
  • 4% excluded · 3 · 2.3 stars

Property owners

~23 reviews

Estimated

↓ 0.6 in 24 mo

Property owners praise

  • Communication & responsiveness· 39%
  • Friendly, helpful staff· 35%
  • Professionalism· 26%

Property owners complain about

  • Communication breakdowns30%
  • Unprofessional conduct30%
  • Maintenance markups & surprise fees22%

Tenants

~28 reviews

Estimated

↓ 1.0 in 24 mo

Tenants praise

  • Communication & responsiveness· 39%
  • Friendly, helpful staff· 36%
  • Online portal & payments· 14%

Tenants complain about

  • Unprofessional conduct25%
  • Communication breakdowns25%
  • Hard to reach a person11%

Summary

84 reviews of The Neighborhood Company

Of the 84 public reviews we read, 72 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for The Neighborhood Company

Property owners (in 23 reviews) rate the experience with The Neighborhood Company 2.9 out of 5, down 0.6 over 24 months; with communication and staff friendliness being highlighted strengths and most often complain about communication (30% of property owner reviews).

Summary of Tenant Reviews for The Neighborhood Company

Tenants (28 reviews) rate The Neighborhood Company 3.3 out of 5, down 1.0 over 24 months; they most often praise communication and complain about professionalism (25% of tenant reviews).

18 reviews don't say who wrote them. 12 are star ratings with no text. 1 written by agents, vendors or partners and 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.3

Based on 84 reviews

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does The Neighborhood Company correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.