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The Apartment Source

Chicago, IL,Francesville, IN,Medaryville, IN,
900+Doors managed
46Years in business
4.7Google · 1136 reviews
5.0est.Property owner rating
See the review analysis ↓

PM company in Chicago, IL

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 1,136 public reviewers say about The Apartment Source

We read all 1,136 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

4.7headline rating · 1,136 reviews
WHO WROTE THEM
  • 1% property owners · ~12 · 5.0 stars
  • 77% tenants · ~878 · 4.7 stars
  • 15% unattributed · 165 · 4.8 stars
  • 3% rating only · 31 · 3.8 stars
  • 4% excluded · 50 · 4.9 stars

Property owners

~12 reviews

Estimated

Stable

0 of 12 gave 1–2 stars (0%)

What unhappy property owners say

None gave 1–2 stars.

Also mentioned

  • Friendly, helpful staff
  • Leasing speed

Tenants

~878 reviews

Estimated

Stable

60 of 878 gave 1–2 stars (7%)

What unhappy tenants say

  • Unprofessional conduct34 of 60
  • Communication breakdowns30 of 60
  • Hard to reach a person14 of 60

Also mentioned

  • Friendly, helpful staff
  • Smooth application process

Summary

1,136 reviews of The Apartment Source

Of the 1,136 public reviews we read, 1,105 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for The Apartment Source

Property owners (in 12 reviews) rate the experience with The Apartment Source 5.0 out of 5. None of them gave 1–2 stars. They also mention friendly, helpful staff and leasing speed.

Summary of Tenant Reviews for The Apartment Source

Tenants (878 reviews) rate The Apartment Source 4.7 out of 5. 60 of them (7%) gave 1–2 stars, most often about unprofessional conduct (34 of 60) and communication breakdowns (30 of 60). They also mention friendly, helpful staff and smooth application process.

165 reviews don't say who wrote them. 31 are star ratings with no text. 8 written by agents, vendors or partners and 42 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How The Apartment Source compares with verified Chicago property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

The Apartment Source

No verified record

Verified PMs · Chicago (4)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
The Apartment SourceNo verified data
Verified PMs · Chicago (4)50%3 of 4 · 30 property owner responses
Median repair time
The Apartment SourceNo verified data
Verified PMs · Chicago (4)4.3 days4 of 4 certified
Occupancy rate
The Apartment SourceNo verified data
Verified PMs · Chicago (4)92.6%1 of 4 certified
Median days on market
The Apartment SourceNo verified data
Verified PMs · Chicago (4)31.5 days4 of 4 certified
Property owner satisfaction
The Apartment SourceNo verified data
Verified PMs · Chicago (4)90% of property owners satisfied4 of 4 · 106 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 14, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving The Apartment Source's markets

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Service area

123 cities listed for The Apartment Source.

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.7

Based on 1100+ reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does The Apartment Source correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.