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Frequently Asked Questions
How does STR Management operate and what areas do you serve?
STR Management is a full-service property management company focused on maximizing revenue and protecting your home through hands-on operations, smart pricing, and responsive guest support. Austin-based, primarily serving Austin and nearby areas like Lakeway, with local teams handling turnovers and on-the-ground issue resolution.
Do you manage short-term, medium-term, and long-term rentals?
Yes. We manage short-term rentals, medium-term rentals (30+ day stays), and long-term rentals, and can shift strategy as demand changes.
What’s included in your full-service management?
Listing setup and optimization, professional marketing, dynamic pricing, guest communication, owner reporting, maintenance coordination, and quality control. In-house cleaning, smart lock integration, and a custom TV landing page to improve guest experience and reduce support requests.
How do you maximize revenue and performance for owners?
Market-aware pricing, seasonality planning, and continuous listing optimization to drive occupancy and rates, plus a focus on guest experience and reviews to strengthen pricing power. Owners receive clear reporting to track performance.
Can you help with compliance, including local taxes and Austin requirements?
Yes. Support for short-term rental compliance and operational best practices, including hotel occupancy tax compliance and management, aligned with Austin-specific requirements.
How is the TrueMatch™ Score calculated?

Company Details
1421 Olander St, Austin, TX 78702
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
10 years
Founded Year
2015
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