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Stay Charlottesville

200+Doors managed
15Years in business
4.3Google · 163 reviews
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PM company in Charlottesville, VA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 163 public reviewers say about Stay Charlottesville

We read all 163 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

4.3headline rating · 163 reviews
WHO WROTE THEM
  • 1% property owners · ~2
  • 69% tenants · ~113 · 4.2 stars
  • 6% unattributed · 9 · 5.0 stars
  • 4% rating only · 7 · 4.3 stars
  • 20% excluded · 32 · 4.6 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~113 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 27%
  • Communication & responsiveness· 21%
  • Move-in process· 8%

Tenants complain about

  • Property condition at move-in17%
  • Unprofessional conduct12%
  • Communication breakdowns12%

Summary

163 reviews of Stay Charlottesville

Of the 163 public reviews we read, 156 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Stay Charlottesville

Property owners (2 reviews): not enough attributed reviews to estimate a rating.

Summary of Tenant Reviews for Stay Charlottesville

Tenants (113 reviews) rate Stay Charlottesville 4.2 out of 5; they most often praise staff friendliness and complain about property condition (17% of tenant reviews).

9 reviews don't say who wrote them. 7 are star ratings with no text. 32 off-topic reviews are excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

Report a problem with this estimate

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Stay Charlottesville's markets

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 163 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Stay Charlottesville correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.