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StarPointe Realty Management

Killeen, TX, Burlington, TX, Rosebud, TX, Temple, TX, 
600+Doors managed
17Years in business
3.4Google · 566 reviews
4.0est.Property owner rating
See the review analysis ↓

PM company in Killeen, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 567 public reviewers say about StarPointe Realty Management

We read all 567 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 29, 2026

3.4headline rating · 566 reviews
WHO WROTE THEM
  • 6% property owners · ~34 · 4.0 stars
  • 47% tenants · ~265 · 2.5 stars
  • 16% unattributed · 94 · 4.4 stars
  • 28% rating only · 158 · 4.0 stars
  • 3% excluded · 16 · 4.3 stars

Property owners

~34 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 44%
  • Communication & responsiveness· 41%
  • Professionalism· 41%

Property owners complain about

  • Unprofessional conduct24%
  • Communication breakdowns12%
  • Maintenance markups & surprise fees9%

Tenants

~265 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 27%
  • Smooth application process· 14%
  • Communication & responsiveness· 12%

Tenants complain about

  • Unprofessional conduct40%
  • Deposit deductions at move-out20%
  • Communication breakdowns19%

Summary

567 reviews of StarPointe Realty Management

Of the 567 public reviews we read, 408 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for StarPointe Realty Management

Property owners (in 34 reviews) rate the experience with StarPointe Realty Management 4.0 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (24% of property owner reviews).

Summary of Tenant Reviews for StarPointe Realty Management

Tenants (265 reviews) rate StarPointe Realty Management 2.5 out of 5; they most often praise staff friendliness and complain about professionalism (40% of tenant reviews).

94 reviews don't say who wrote them. 158 are star ratings with no text. 1 written by agents, vendors or partners and 15 off-topic reviews are excluded.

Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.4

Based on 566 reviews

Better Business Bureau
A

Based on 3 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does StarPointe Realty Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.