Smart Move Property Management (TrueMatch Score: 92.6898076923077%) - Excellent Property Manager on PropertyManagement.com

Smart Move Property Management

TrueMatch Score92.69%
Quick summary
Smart Move Property Management is a property management company based in Boise, ID, with a TrueMatchâ„¢ score of 92.6898076923077 out of 100, They serve 5 surrounding markets, They manage 220+ units and and have been in business since (21 years).
200+
Doors Managed
20
Years Experience
289
Google Reviews

Company Overview

At Smart Move Property Management, we’re known for doing things the right way. We are a process-driven, detail-oriented company built on a foundation of structure, repeatable systems, and exceptional service. With over 220 residential properties under management, we’ve earned industry awards and recognition as well as a 4.7-star Google rating thanks to our focus on professionalism, consistency, and responsiveness.

Certifications

Rent Collection Rate

99.95 %
Average Rent Collection Rate

Mapping of payment and collection history to specific properties. Certifies high rent collection rates and financial management.

Verified

Customer Reviews & Ratings

Google
4.7
Based on 289 reviews
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Homeowner Survey Results

Overall Satisfaction
9.6 /10
Leasing Performance
9.5 /10
Top 30%
Maintenance Communication
7.9 /10
Top 30%
Accounting & Financial Reporting
8.7 /10

Company reviews

B**** C.
Smart Move PM out preforms any PM and have know in my 25 years of Real Estate Experience. They always strive for perfection. They exceed in every category!
R**** K.
I appreciate knowing your staff and the personal connection they provide in the care and management of my properties. I give Andrea and Scott and the rest of their team 5 stars.
R**** C.
I am a happy client and refer you to others when the need presents itself. I love the communication and the platform you use. I also like that you handle paying for expenses on my behalf so that everything is neatly consolidated. Thanks for all you do. Ron

Service Areas

Frequently Asked Questions

What types of properties do you manage?

We specialize in single-family homes, townhomes, and small multifamily properties across Boise, Meridian, Eagle, and Garden City. Our portfolio is intentionally curated to maintain a high standard of quality and consistency, ensuring that each property receives the attention it deserves.

How do you screen tenants?

Our screening process is detailed, compliant, and designed to protect your investment. We verify income, employment, rental history, and credit, and conduct nationwide background checks. To combat rising payroll and income verification fraud, as well as ESA (emotional support animal) fraud, we partner with a trusted third-party verification company to validate all documentation. This extra layer of screening ensures applicants are thoroughly vetted, reducing risk and helping us consistently place qualified, reliable tenants.

How often do you inspect the property?

We perform thorough inspections at move-in, move-out, 2 preventative maintenance walkthroughs, and 6 exterior drive bys. Each inspection is photo-documented using zInspector, giving owners full visibility into their investment's condition.

How do you handle maintenance and repairs?

Maintenance is coordinated through our vetted vendor network and tracked in Property Meld for transparency and real-time communication. Owners approve non-emergency work above a set limit, and tenants can easily submit requests online 24/7 for quick resolution.

What sets Smart Move apart from other Boise property management companies?

We operate with precision and professionalism—balancing structure, kindness, and accountability. We are a tech-centered, process-driven culture designed to maximize efficiency. Our teams NARPM designations, industry awards, 4.7-star Google rating, and "Boise Nice" culture mean you can expect clear communication, transparent financials, and a true partnership that grows your investment.

How is the TrueMatchâ„¢ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
Smart Move Property Management (TrueMatch Score: 92.6898076923077%) - Excellent Property Manager on PropertyManagement.com

Company Details

2645 N Cole Rd STE A, Boise, ID 83704

Property Types

Single-Family Condominiums Townhouses Duplexes / Triplexes / Fourplexes

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class

Company Size

Mid-Market [200-499]

Years in Business

20 years

Founded Year

2005

Verification Status

Verified by PropertyManagement.com

Contact Information

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