
Smart Move Property Management
Our Service Quality Summary
Company Overview
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Company Details
2645 N Cole Rd STE A, Boise, ID 83704
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
20 years
Founded Year
2005
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Frequently Asked Questions
What types of properties do you manage?
We specialize in single-family homes, townhomes, and small multifamily properties across Boise, Meridian, Eagle, and Garden City. Our portfolio is intentionally curated to maintain a high standard of quality and consistency, ensuring that each property receives the attention it deserves.
How do you screen tenants?
Our screening process is detailed, compliant, and designed to protect your investment. We verify income, employment, rental history, and credit, and conduct nationwide background checks. To combat rising payroll and income verification fraud, as well as ESA (emotional support animal) fraud, we partner with a trusted third-party verification company to validate all documentation. This extra layer of screening ensures applicants are thoroughly vetted, reducing risk and helping us consistently place qualified, reliable tenants.
How often do you inspect the property?
We perform thorough inspections at move-in, move-out, 2 preventative maintenance walkthroughs, and 6 exterior drive bys. Each inspection is photo-documented using zInspector, giving owners full visibility into their investment's condition.
How do you handle maintenance and repairs?
Maintenance is coordinated through our vetted vendor network and tracked in Property Meld for transparency and real-time communication. Owners approve non-emergency work above a set limit, and tenants can easily submit requests online 24/7 for quick resolution.
What sets Smart Move apart from other Boise property management companies?
We operate with precision and professionalism—balancing structure, kindness, and accountability. We are a tech-centered, process-driven culture designed to maximize efficiency. Our teams NARPM designations, industry awards, 4.7-star Google rating, and "Boise Nice" culture mean you can expect clear communication, transparent financials, and a true partnership that grows your investment.