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Smart Move Property Management

VerifiedElite · TrueMatch™ Verified
200+Doors managed
20Years in business
52Property owners surveyed
4.7Google · 294 reviews

At Smart Move Property Management, we’re known for doing things the right way. We are a process-driven, detail-oriented company built on a foundation of structure, repeatable systems, and exceptional service. With over 220 residential properties under management, we’ve earned industry awards and recognition as well as a 4.7-star Google rating thanks to our focus on professionalism, consistency, and responsiveness.

Quick summary

Smart Move Property Management is a property management company based in Boise, ID. They serve 5 surrounding markets. They are ranked #29 nationally. They manage 225+ units. They have 20+ years of experience.

Verified by 52 owners

See Ratings
200+
Doors Managed
20
Years Experience
294
Google Reviews

Company Overview

At Smart Move Property Management, we’re known for doing things the right way. We are a process-driven, detail-oriented company built on a foundation of structure, repeatable systems, and exceptional service. With over 220 residential properties under management, we’ve earned industry awards and recognition as well as a 4.7-star Google rating thanks to our focus on professionalism, consistency, and responsiveness.

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Verified Performance

Measured from the company’s own management software, connected read-only to PropertyManagement.com, or from reports it uploads and we check.

Speedy Leasing

9.00days

Median Days on Market

Verified

Speedy Repair

4.70days

Median Speed of Repair

Verified

Rent Collection Rate

99.95%

Average Rent Collection Rate

Verified

Verified Credentials

Credentials are checked before they appear here: memberships against the association’s roster, training against the issuer, and accounting and pricing practices against independent data.

NARPM MembershipAsset Manager

Customer Reviews & Ratings

Google
4.7

Based on 294 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Client survey results

Property owner survey results

Based on 52 property owner survey responses, collected by PropertyManagement.com directly from the company’s clients.

Overall Satisfaction

52 property owner responses

Very dissatisfiedVery satisfied
9.6/10

Leasing Performance

9.5/10
Very dissatisfiedVery satisfied

Accounting & Financial Reporting

8.7/10
Very confusingVery easy to understand

Maintenance Communication

9.5/10
7+ daysUnder 24 hours

Vacancy Time

8.8/10
61+ days0-14 days
Verified client survey aggregateData last updated Nov 20, 2025

Property owner testimonials

From verified property owner surveys.

Bill C.
Smart Move PM out preforms any PM and have know in my 25 years of Real Estate Experience. They always strive for perfection. They exceed in every category!
Ray K.
I appreciate knowing your staff and the personal connection they provide in the care and management of my properties. I give Andrea and Scott and the rest of their team 5 stars.
Ron C.
I am a happy client and refer you to others when the need presents itself. I love the communication and the platform you use. I also like that you handle paying for expenses on my behalf so that everything is neatly consolidated. Thanks for all you do. Ron

Frequently Asked Questions

What types of properties do you manage?

We specialize in single-family homes, townhomes, and small multifamily properties across Boise, Meridian, Eagle, and Garden City. Our portfolio is intentionally curated to maintain a high standard of quality and consistency, ensuring that each property receives the attention it deserves.

How do you screen tenants?

Our screening process is detailed, compliant, and designed to protect your investment. We verify income, employment, rental history, and credit, and conduct nationwide background checks. To combat rising payroll and income verification fraud, as well as ESA (emotional support animal) fraud, we partner with a trusted third-party verification company to validate all documentation. This extra layer of screening ensures applicants are thoroughly vetted, reducing risk and helping us consistently place qualified, reliable tenants.

How often do you inspect the property?

We perform thorough inspections at move-in, move-out, 2 preventative maintenance walkthroughs, and 6 exterior drive bys. Each inspection is photo-documented using zInspector, giving owners full visibility into their investment's condition.

How do you handle maintenance and repairs?

Maintenance is coordinated through our vetted vendor network and tracked in Property Meld for transparency and real-time communication. Owners approve non-emergency work above a set limit, and tenants can easily submit requests online 24/7 for quick resolution.

What sets Smart Move apart from other Boise property management companies?

We operate with precision and professionalism—balancing structure, kindness, and accountability. We are a tech-centered, process-driven culture designed to maximize efficiency. Our teams NARPM designations, industry awards, 4.7-star Google rating, and "Boise Nice" culture mean you can expect clear communication, transparent financials, and a true partnership that grows your investment.