Sleep Sound Property Management, Inc.
Quick summary
Sleep Sound Property Management, Inc. is a property management company based in Portland, OR. They serve 13 surrounding markets. They are ranked #32 nationally. They manage 700+ units. They have 17+ years of experience.
Verified by 5 owners
See RatingsCompany Overview
Sleep Sound Property Management, Inc., specializes in the management of homes and apartments in the Portland Metro and Vancouver, WA area, handling everything from tenant screening and leasing to rent collection and maintenance coordination for property owners seeking hassle-free investment oversight. With over 17 years of experience Sleep Sound's team provides proactive services like detailed property inspections, in-house repairs with one-year warranties, and a user-friendly client portal for real-time financial reporting and expense tracking. To further protect your assets, Sleep Sound offers unique guarantees including eviction protection, stable tenant placement, pet damage coverage, and cost controls, ensuring maximum returns and peace of mind for owners hiring them to optimize their rental portfolios.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Certifications
Speedy Repair
This company has verified its speed of repair: the median time from a work order being created to the work being done, across all work orders completed in the last 90 days. Faster verified repair times earn higher certification tiers.
Asset Manager
This company has team members who completed a certified asset management course, training them to advise owners on the investment side of their rentals, beyond day-to-day management.
Speedy Leasing
This company has verified its median days on market for all leases signed in the last 90 days, measured from the day a listing begins marketing to the day the lease is signed. Faster verified leasing earns higher certification tiers.
Lease Renewal Expert
This company has verified its lease renewal rate for all leases that came up for renewal in the last 90 days, counting new lease terms, month-to-month conversions, and continuing month-to-month tenants as renewals. Higher verified renewal rates earn higher certification tiers.
Financial Trust
This company has verified that its trust accounts reconcile with its books, confirming proper trust accounting and security deposit handling.
Customer Reviews & Ratings
Based on 586 reviews
Homeowner Survey Results
Data last updated on 02/09/2026, 11:31 PM CST
Company reviews
Frequently Asked Questions
How should I hire a property manager or self manage?
It depends. Property management is a specialized skillset. Like doing your own taxes or car repairs, self-managing can be more costly and time-consuming than outsourcing. If you plan to self-manage, study the laws, best practices, and develop strong conflict resolution skills.
What services are included in the management fees?
Monthly management typically includes rent collection, resident communication, coordination of maintenance requests, basic monthly accounting, and ensuring compliance with landlord-tenant laws.
What happens if a tenant doesn't pay?
A non-payment notice is sent. If rent is not paid by the deadline in the notice, an eviction (FED) may be filed.
How are repairs and maintenance handled?
The property manager coordinates all maintenance requests. The owner pays for repairs. For issues above the pre-approved limit, the manager seeks owner approval. Below the limit, the manager approves and facilitates repairs.
What is the difference between property managers?
It comes down to how they manage the property: tenant screening criteria, leasing process, risk management practices, and maintenance approach. When you hire a property management company, you are hiring their systems and philosophy.
Who should handle yard care, the landlord or tenant?
We recommend professional yard care hired by the landlord. It is usually cheaper to maintain than to restore after neglect, and many tenants are happy to pay for it.
Should I allow pets?
In most cases, yes. Pet-friendly properties rent faster and can sometimes increase income through pet fees or pet rent. Always check local laws to ensure fees are permissible.
Frequently Asked Questions
How should I hire a property manager or self manage?
It depends. Property management is a specialized skillset. Like doing your own taxes or car repairs, self-managing can be more costly and time-consuming than outsourcing. If you plan to self-manage, study the laws, best practices, and develop strong conflict resolution skills.
What services are included in the management fees?
Monthly management typically includes rent collection, resident communication, coordination of maintenance requests, basic monthly accounting, and ensuring compliance with landlord-tenant laws.
What happens if a tenant doesn't pay?
A non-payment notice is sent. If rent is not paid by the deadline in the notice, an eviction (FED) may be filed.
How are repairs and maintenance handled?
The property manager coordinates all maintenance requests. The owner pays for repairs. For issues above the pre-approved limit, the manager seeks owner approval. Below the limit, the manager approves and facilitates repairs.
What is the difference between property managers?
It comes down to how they manage the property: tenant screening criteria, leasing process, risk management practices, and maintenance approach. When you hire a property management company, you are hiring their systems and philosophy.
Who should handle yard care, the landlord or tenant?
We recommend professional yard care hired by the landlord. It is usually cheaper to maintain than to restore after neglect, and many tenants are happy to pay for it.
Should I allow pets?
In most cases, yes. Pet-friendly properties rent faster and can sometimes increase income through pet fees or pet rent. Always check local laws to ensure fees are permissible.