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Short South Realty Group

Grand Rapids, MI, Burlington, MI, Coldwater, MI, Quincy, MI, 
300+Doors managed
20Years in business
3.2Google · 208 reviews
4.2est.Property owner rating
See the review analysis ↓

PM company in Grand Rapids, MI

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 209 public reviewers say about Short South Realty Group

We read all 209 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

3.2headline rating · 208 reviews
WHO WROTE THEM
  • 10% property owners · ~21 · 4.2 stars
  • 44% tenants · ~92 · 2.3 stars
  • 14% unattributed · 29 · 4.6 stars
  • 31% rating only · 65 · 3.4 stars
  • 1% excluded · 2 · 1.0 stars

Property owners

~21 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 48%
  • Friendly, helpful staff· 38%
  • Professionalism· 29%

Property owners complain about

  • Maintenance markups & surprise fees14%
  • Unprofessional conduct14%

Tenants

~92 reviews

Estimated

↓ 0.3 in 24 mo

Tenants praise

  • Friendly, helpful staff· 18%
  • Fast maintenance turnaround· 11%
  • Communication & responsiveness· 9%

Tenants complain about

  • Unprofessional conduct42%
  • Communication breakdowns20%
  • Maintenance turnaround18%

Summary

209 reviews of Short South Realty Group

Of the 209 public reviews we read, 144 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Short South Realty Group

Property owners (in 21 reviews) rate the experience with Short South Realty Group 4.2 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about fees markups (14% of property owner reviews).

Summary of Tenant Reviews for Short South Realty Group

Tenants (92 reviews) rate Short South Realty Group 2.3 out of 5, down 0.3 over 24 months; they most often praise staff friendliness and complain about professionalism (42% of tenant reviews).

29 reviews don't say who wrote them. 65 are star ratings with no text. 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.2

Based on 208 reviews

Better Business Bureau
F

Based on 2 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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