Verified #1 verified in Duluth
Heirloom Property Management
Duluth · Cloquet · Two Harbors
ShipRock Management Inc.
600+Doors managed
20Years in business
4.4Google · 679 reviews
4.8est.Property owner rating
PM company in Duluth, MN
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 681 public reviewers say about ShipRock Management Inc.
We read all 681 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
4.4headline rating · 679 reviews
WHO WROTE THEM- 6% property owners · ~40 · 4.8 stars
- 53% tenants · ~364 · 4.4 stars
- 21% unattributed · 146 · 4.8 stars
- 17% rating only · 114 · 3.9 stars
- 3% excluded · 17 · 4.3 stars
Property owners
~40 reviewsEstimated
Stable
Property owners praise
- Friendly, helpful staff· 73%
- Communication & responsiveness· 57%
- Fast maintenance turnaround· 38%
Property owners complain about
- Maintenance markups & surprise fees5%
Tenants
~364 reviewsEstimated
↑ 0.5 in 12 mo
Tenants praise
- Friendly, helpful staff· 61%
- Fast maintenance turnaround· 38%
- Communication & responsiveness· 20%
Tenants complain about
- Unprofessional conduct6%
- Communication breakdowns5%
- Maintenance turnaround5%
Summary
681 reviews of ShipRock Management Inc.
Of the 681 public reviews we read, 566 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for ShipRock Management Inc.
Property owners (in 40 reviews) rate the experience with ShipRock Management Inc. 4.8 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about fees markups (5% of property owner reviews).
Summary of Tenant Reviews for ShipRock Management Inc.
Tenants (364 reviews) rate ShipRock Management Inc. 4.4 out of 5; they most often praise staff friendliness and complain about professionalism (6% of tenant reviews).
146 reviews don't say who wrote them. 114 are star ratings with no text. 7 written by agents, vendors or partners and 10 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
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Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.4
Based on 679 reviews
Better Business Bureau
A
Based on 3 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does ShipRock Management Inc. correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
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Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.