Shine Residential Management
PM company in Harker Heights, TX
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 232 public reviewers say about Shine Residential Management
We read all 232 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
- 12% property owners · ~29 · 4.1 stars
- 42% tenants · ~98 · 3.8 stars
- 19% unattributed · 43 · 4.6 stars
- 24% rating only · 56 · 4.6 stars
- 3% excluded · 6 · 4.8 stars
Property owners
~29 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 66%
- Communication & responsiveness· 41%
- Professionalism· 24%
Property owners complain about
- Unprofessional conduct14%
- Communication breakdowns10%
- Maintenance turnaround7%
Tenants
~98 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 47%
- Fast maintenance turnaround· 42%
- Communication & responsiveness· 26%
Tenants complain about
- Unprofessional conduct19%
- Deposit deductions at move-out16%
- Property condition at move-in10%
Summary
232 reviews of Shine Residential Management
Of the 232 public reviews we read, 176 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Shine Residential Management
Property owners (in 29 reviews) rate the experience with Shine Residential Management 4.1 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (14% of property owner reviews).
Summary of Tenant Reviews for Shine Residential Management
Tenants (98 reviews) rate Shine Residential Management 3.8 out of 5, down 0.9 over 24 months; they most often praise staff friendliness and complain about professionalism (19% of tenant reviews).
43 reviews don't say who wrote them. 56 are star ratings with no text. 6 off-topic reviews are excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 232 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Shine Residential Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.