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Root Property Group

Chicago, IL, Cicero, IL, Berwyn, IL, Oak Park, IL, 
3.9Google · 209 reviews
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Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 209 public reviewers say about Root Property Group

We read all 209 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

3.9headline rating · 209 reviews
WHO WROTE THEM
  • 3% property owners · ~7
  • 53% tenants · ~110 · 3.6 stars
  • 12% unattributed · 26 · 4.8 stars
  • 31% rating only · 64 · 3.8 stars
  • 1% excluded · 2 · 3.0 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~110 reviews

Estimated

↑ 0.7 in 24 mo

Tenants praise

  • Friendly, helpful staff· 34%
  • Communication & responsiveness· 30%
  • Fast maintenance turnaround· 23%

Tenants complain about

  • Maintenance turnaround17%
  • Communication breakdowns15%
  • Unprofessional conduct11%

Summary

209 reviews of Root Property Group

Of the 209 public reviews we read, 145 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Root Property Group

Property owners (7 reviews): not enough attributed reviews to estimate a rating.

Summary of Tenant Reviews for Root Property Group

Tenants (110 reviews) rate Root Property Group 3.6 out of 5; they most often praise staff friendliness and complain about maintenance turnaround (17% of tenant reviews).

26 reviews don't say who wrote them. 64 are star ratings with no text. 1 written by agents, vendors or partners and 1 off-topic review are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Root Property Group compares with verified Chicago property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Root Property Group

No verified record

Verified PMs · Chicago (3)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Root Property GroupNo verified data
Verified PMs · Chicago (3)69%1 of 3 · 16 property owner responses
Median repair time
Root Property GroupNo verified data
Verified PMs · Chicago (3)4.0 days3 of 3 certified
Occupancy rate
Root Property GroupNo verified data
Verified PMs · Chicago (3)86.8%2 of 3 certified
Median days on market
Root Property GroupNo verified data
Verified PMs · Chicago (3)18.0 days3 of 3 certified
Property owner satisfaction
Root Property GroupNo verified data
Verified PMs · Chicago (3)92% of property owners satisfied3 of 3 · 92 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 13, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.9

Based on 209 reviews

Are you Root Property Group?

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Root Property Group correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.