Roost Real Estate Co. Springfield/Dayton
Elite · TrueMatch™ VerifiedInvest With ROOST™ Licensed, Residential Property Management Services in Central and Southwest Ohio. Management For Landlords Like You Built - and Priced - For Independent Residential Investors
Quick summary
Roost Real Estate Co. Springfield/Dayton is a property management company based in Springfield, OH. They serve 65 surrounding markets. They manage 364+ units. They have 11+ years of experience.
Verified by 13 owners
See RatingsCompany Overview
Invest With ROOST™ Licensed, Residential Property Management Services in Central and Southwest Ohio. Management For Landlords Like You Built - and Priced - For Independent Residential Investors
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Verified Performance
Measured from the company’s own management software, connected read-only to PropertyManagement.com, or from reports it uploads and we check.
Speedy Leasing
Median Days on Market
Speedy Repair
Median Speed of Repair
Occupancy Rate
Occupancy Rate
Lease Renewal Expert
Average Renewal Rate
Verified Credentials
Credentials are checked before they appear here: memberships against the association’s roster, training against the issuer, and accounting and pricing practices against independent data.
Customer Reviews & Ratings
Based on 114 reviews
Client survey results
Property owner survey results
Based on 13 property owner survey responses, collected by PropertyManagement.com directly from the company’s clients.
Overall Satisfaction
13 property owner responses
Leasing Performance
Maintenance Communication
Accounting & Financial Reporting
Call Response
Property owner testimonials
From verified property owner surveys.
I've been with Roost for almost a year. I made the move to Roost due to being unsatisfied with my previous PM team due to deferred maintenance and not escalating rents to stay in line with market values. Chris, Gretchen, and the rest of the team understood these concerns and took immediate action. Brad has been great about providing documentation around what the needs are with each property and getting multiple bids to have the work done. If I have one complaint it's in the reporting capabilities which are truly out of Roosts hands and I can get what I need it just takes a little more digging. I appreciate the whole team at Roost as they have been able to accomplish everything Ive needed and asked for. 10/10 would recommend to anyone else in the area.
Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
Every property management company is different. We focus on clear communication, setting expectations, and proactive issue resolution. See our podcast series "What to Expect from Your Property Manager."
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. We can provide a sample of our standard Property Management Agreement.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate the PMA with a 60‑day notice within the contracted year of service.
Can a PMA be in the name of an LLC signed by a managing member?
Yes. We will need a copy of the operating agreement and a resolution authorizing you as a signer.
What does ROOST expect from tenants?
Strong relationships, clear communication, and proactive problem solving to reduce turnover and ensure consistent income.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to place reliable long‑term tenants.
How do you handle maintenance charges?
We may spend up to $600 without approval, with discretion in emergencies. We prioritize cost control and over‑communicate until we're aligned.
How do you handle maintenance requests?
Owners can see maintenance requests in real time via Property Meld. We coordinate repairs with qualified vendors to keep properties in top condition.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division completes work in‑house or sub‑contracts depending on complexity.
Will ROOST inspect my properties?
Inspections are performed on an as‑needed basis.
How can I find out if my rent was paid?
Owners have full access to a private AppFolio owner portal to monitor payments and activity.
How do you handle lease renewals and rent increases?
We assess the market annually and negotiate renewals to retain tenants while maintaining profitability.
What happens if a tenant doesn't pay rent?
We enforce a strict collection policy and handle evictions in compliance with local laws, working to avoid issues via proactive communication.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th each month, or the following Monday if those dates fall on a weekend or holiday. An owner statement is provided with each payment and again at month‑end.
Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
Every property management company is different. We focus on clear communication, setting expectations, and proactive issue resolution. See our podcast series "What to Expect from Your Property Manager."
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. We can provide a sample of our standard Property Management Agreement.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate the PMA with a 60‑day notice within the contracted year of service.
Can a PMA be in the name of an LLC signed by a managing member?
Yes. We will need a copy of the operating agreement and a resolution authorizing you as a signer.
What does ROOST expect from tenants?
Strong relationships, clear communication, and proactive problem solving to reduce turnover and ensure consistent income.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to place reliable long‑term tenants.
How do you handle maintenance charges?
We may spend up to $600 without approval, with discretion in emergencies. We prioritize cost control and over‑communicate until we're aligned.
How do you handle maintenance requests?
Owners can see maintenance requests in real time via Property Meld. We coordinate repairs with qualified vendors to keep properties in top condition.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division completes work in‑house or sub‑contracts depending on complexity.
Will ROOST inspect my properties?
Inspections are performed on an as‑needed basis.
How can I find out if my rent was paid?
Owners have full access to a private AppFolio owner portal to monitor payments and activity.
How do you handle lease renewals and rent increases?
We assess the market annually and negotiate renewals to retain tenants while maintaining profitability.
What happens if a tenant doesn't pay rent?
We enforce a strict collection policy and handle evictions in compliance with local laws, working to avoid issues via proactive communication.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th each month, or the following Monday if those dates fall on a weekend or holiday. An owner statement is provided with each payment and again at month‑end.