Roost Real Estate Co. Springfield
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Certifications
Lease Renewal Expert
This company has verified its lease renewal rate for all leases that came up for renewal in the last 90 days, counting new lease terms, month-to-month conversions, and continuing month-to-month tenants as renewals. Higher verified renewal rates earn higher certification tiers.
Speedy Repair
This company has verified its speed of repair: the median time from a work order being created to the work being done, across all work orders completed in the last 90 days. Faster verified repair times earn higher certification tiers.
Speedy Leasing
This company has verified its median days on market for all leases signed in the last 90 days, measured from the day a listing begins marketing to the day the lease is signed. Faster verified leasing earns higher certification tiers.
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Homeowner Survey Results
Data last updated on 03/30/2026, 5:48 PM CST
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Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
Every property management company is different. We focus on clear communication, setting expectations, and proactive issue resolution. See our podcast series "What to Expect from Your Property Manager."
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. We can provide a sample of our standard Property Management Agreement.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate the PMA with a 60‑day notice within the contracted year of service.
Can a PMA be in the name of an LLC signed by a managing member?
Yes. We will need a copy of the operating agreement and a resolution authorizing you as a signer.
What does ROOST expect from tenants?
Strong relationships, clear communication, and proactive problem solving to reduce turnover and ensure consistent income.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to place reliable long‑term tenants.
How do you handle maintenance charges?
We may spend up to $600 without approval, with discretion in emergencies. We prioritize cost control and over‑communicate until we're aligned.
How do you handle maintenance requests?
Owners can see maintenance requests in real time via Property Meld. We coordinate repairs with qualified vendors to keep properties in top condition.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division completes work in‑house or sub‑contracts depending on complexity.
Will ROOST inspect my properties?
Inspections are performed on an as‑needed basis.
How can I find out if my rent was paid?
Owners have full access to a private AppFolio owner portal to monitor payments and activity.
How do you handle lease renewals and rent increases?
We assess the market annually and negotiate renewals to retain tenants while maintaining profitability.
What happens if a tenant doesn't pay rent?
We enforce a strict collection policy and handle evictions in compliance with local laws, working to avoid issues via proactive communication.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th each month, or the following Monday if those dates fall on a weekend or holiday. An owner statement is provided with each payment and again at month‑end.
How is the TrueMatch™ Score calculated?
Company Details
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
11 years
Founded Year
2014
Verification Status
Contact Information
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