
ROOST Real Estate Co. Columbus
Quick summary
ROOST Real Estate Co. Columbus is a property management company based in Ashley, OH. They serve 64 surrounding markets. They manage 514+ units. They have 11+ years of experience.
Verified by 12 owners
See RatingsCompany Overview
Invest With ROOST™ | Licensed, Residential Property Management Services in Columbus and Central Ohio | Property Management for Landlords Like You | Built – and Priced – for Independent Residential Investors
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Certifications
Lease Renewal Expert
This company has verified its lease renewal rate for all leases that came up for renewal in the last 90 days, counting new lease terms, month-to-month conversions, and continuing month-to-month tenants as renewals. Higher verified renewal rates earn higher certification tiers.
NARPM Membership
This company is an active member of the National Association of Residential Property Managers (NARPM), engaged in its professional standards and education programs.
Speedy Repair
This company has verified its speed of repair: the median time from a work order being created to the work being done, across all work orders completed in the last 90 days. Faster verified repair times earn higher certification tiers.
Speedy Leasing
This company has verified its median days on market for all leases signed in the last 90 days, measured from the day a listing begins marketing to the day the lease is signed. Faster verified leasing earns higher certification tiers.
Customer Reviews & Ratings
Based on 470 reviews
Homeowner Survey Results
Data last updated on 06/06/2026, 10:45 AM CST
Company reviews
Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual lease renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
We provide clear expectations and have a podcast series called “What to Expect from Your Property Manager.”
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. A sample copy of our standard Property Management Agreement is available.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate with a 60‑day notice within the contracted year of service.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to find reliable, long‑term tenants.
How do you handle maintenance charges? I want to have control over what gets spent.
We can spend up to $600 without approval and may act in emergencies, but we prioritize over‑communication to align on costs.
How do you handle maintenance requests?
Through our Property Meld owner portal. We coordinate repairs and maintenance with qualified vendors and provide real‑time visibility.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division manages turns, either in‑house or via trusted subcontractors depending on scope.
What happens if a tenant doesn’t pay rent?
We enforce a clear rent collection policy and manage the eviction process in compliance with local laws, while working to avoid escalations.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th of each month. If those dates fall on a weekend or holiday, payment runs the following Monday. Statements are provided with each payment and monthly.
What kind of financial detail can I expect?
All financial details, including receipts and invoices, are provided monthly in the AppFolio Owner Portal.
Frequently Asked Questions
How much does ROOST charge for property management?
We charge a monthly flat rate management fee. We also charge a lease fee and an annual lease renewal fee, all of which are outlined in the Property Management Agreement.
What can I expect from ROOST as my property manager?
We provide clear expectations and have a podcast series called “What to Expect from Your Property Manager.”
Can I preview a copy of the Property Management Agreement (PMA)?
Yes. A sample copy of our standard Property Management Agreement is available.
Can I terminate the Property Management Agreement early if things do not work out?
Yes. Either party may terminate with a 60‑day notice within the contracted year of service.
How do you screen potential tenants?
We conduct credit checks, rental history, income verification, and background checks to find reliable, long‑term tenants.
How do you handle maintenance charges? I want to have control over what gets spent.
We can spend up to $600 without approval and may act in emergencies, but we prioritize over‑communication to align on costs.
How do you handle maintenance requests?
Through our Property Meld owner portal. We coordinate repairs and maintenance with qualified vendors and provide real‑time visibility.
How does ROOST handle rehabs and turns?
A dedicated Rehab & Maintenance division manages turns, either in‑house or via trusted subcontractors depending on scope.
What happens if a tenant doesn’t pay rent?
We enforce a clear rent collection policy and manage the eviction process in compliance with local laws, while working to avoid escalations.
When do I get paid?
Electronic owner payments are processed on the 10th and 20th of each month. If those dates fall on a weekend or holiday, payment runs the following Monday. Statements are provided with each payment and monthly.
What kind of financial detail can I expect?
All financial details, including receipts and invoices, are provided monthly in the AppFolio Owner Portal.