ROBERT MASSEY COMPANY
Unknown property management services.
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 202 public reviewers say about ROBERT MASSEY COMPANY
We read all 202 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
- 7% property owners · ~14 · 5.0 stars
- 67% tenants · ~136 · 4.6 stars
- 10% unattributed · 19 · 5.0 stars
- 10% rating only · 21 · 4.0 stars
- 6% excluded · 12 · 5.0 stars
Property owners
~14 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 86%
- Communication & responsiveness· 71%
- Professionalism· 43%
Property owners complain about
Tenants
~136 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 58%
- Fast maintenance turnaround· 43%
- Communication & responsiveness· 42%
Tenants complain about
- Unprofessional conduct7%
- Communication breakdowns4%
Summary
202 reviews of ROBERT MASSEY COMPANY
Of the 202 public reviews we read, 181 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for ROBERT MASSEY COMPANY
Property owners (in 14 reviews) rate the experience with ROBERT MASSEY COMPANY 5.0 out of 5; with staff friendliness and communication being highlighted strengths.
Summary of Tenant Reviews for ROBERT MASSEY COMPANY
Tenants (136 reviews) rate ROBERT MASSEY COMPANY 4.6 out of 5; they most often praise staff friendliness and complain about professionalism (7% of tenant reviews).
19 reviews don't say who wrote them. 21 are star ratings with no text. 1 written by agents, vendors or partners and 11 off-topic reviews are excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 202 reviews
Are you ROBERT MASSEY COMPANY?
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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does ROBERT MASSEY COMPANY correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.