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Rent-A-Home of the Triad, Inc.

Greensboro, NC, Colfax, NC, High Point, NC, Winston-Salem, NC, 
300+Doors managed
36Years in business
3.0Google · 198 reviews
3.9est.Property owner rating
See the review analysis ↓

PM company in Greensboro, NC

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 198 public reviewers say about Rent-A-Home of the Triad, Inc.

We read all 198 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

3.0headline rating · 198 reviews
WHO WROTE THEM
  • 13% property owners · ~26 · 3.9 stars
  • 60% tenants · ~118 · 2.4 stars
  • 8% unattributed · 16 · 4.8 stars
  • 18% rating only · 35 · 3.7 stars
  • 1% excluded · 3 · 3.7 stars

Property owners

~26 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 35%
  • Communication & responsiveness· 31%
  • Leasing speed· 27%

Property owners complain about

  • Unprofessional conduct15%
  • Communication breakdowns15%
  • Maintenance markups & surprise fees8%

Tenants

~118 reviews

Estimated

↓ 1.1 in 24 mo

Tenants praise

  • Friendly, helpful staff· 21%
  • Fast maintenance turnaround· 11%
  • Communication & responsiveness· 9%

Tenants complain about

  • Unprofessional conduct47%
  • Communication breakdowns24%
  • Showing & tour problems19%

Summary

198 reviews of Rent-A-Home of the Triad, Inc.

Of the 198 public reviews we read, 163 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Rent-A-Home of the Triad, Inc.

Property owners (in 26 reviews) rate the experience with Rent-A-Home of the Triad, Inc. 3.9 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (15% of property owner reviews).

Summary of Tenant Reviews for Rent-A-Home of the Triad, Inc.

Tenants (118 reviews) rate Rent-A-Home of the Triad, Inc. 2.4 out of 5, down 1.1 over 24 months; they most often praise staff friendliness and complain about professionalism (47% of tenant reviews).

16 reviews don't say who wrote them. 35 are star ratings with no text. 1 written by agents, vendors or partners and 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.0

Based on 198 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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