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Red Rock Property Management

300+Doors managed
12Years in business
4.0Google · 353 reviews
4.3est.Property owner rating
See the review analysis ↓

PM company in Liberty Lake, WA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 353 public reviewers say about Red Rock Property Management

We read all 353 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.0headline rating · 353 reviews
WHO WROTE THEM
  • 8% property owners · ~30 · 4.3 stars
  • 56% tenants · ~197 · 3.6 stars
  • 18% unattributed · 63 · 4.8 stars
  • 17% rating only · 59 · 4.2 stars
  • 1% excluded · 4 · 4.0 stars

Property owners

~30 reviews

Estimated

Stable

Property owners praise

  • Friendly, helpful staff· 63%
  • Communication & responsiveness· 57%
  • Leasing speed· 27%

Property owners complain about

  • Communication breakdowns13%
  • Maintenance turnaround10%
  • Hard to reach a person7%

Tenants

~197 reviews

Estimated

↑ 0.9 in 24 mo

Tenants praise

  • Friendly, helpful staff· 37%
  • Communication & responsiveness· 27%
  • Fast maintenance turnaround· 22%

Tenants complain about

  • Unprofessional conduct18%
  • Communication breakdowns15%
  • Property condition at move-in9%

Summary

353 reviews of Red Rock Property Management

Of the 353 public reviews we read, 294 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Red Rock Property Management

Property owners (in 30 reviews) rate the experience with Red Rock Property Management 4.3 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (13% of property owner reviews).

Summary of Tenant Reviews for Red Rock Property Management

Tenants (197 reviews) rate Red Rock Property Management 3.6 out of 5; they most often praise staff friendliness and complain about professionalism (18% of tenant reviews).

63 reviews don't say who wrote them. 59 are star ratings with no text. 1 written by agents, vendors or partners and 3 off-topic reviews are excluded.

Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.0

Based on 353 reviews

Yelp
1.8

Based on 5 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Red Rock Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.