PURE Property Management of Kentucky
PM company in Lexington, KY
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 1,510 public reviewers say about PURE Property Management of Kentucky
We read all 1,510 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
- 2% property owners · ~36 · 4.4 stars
- 39% tenants · ~594 · 4.1 stars
- 41% unattributed · 610 · 4.9 stars
- 17% rating only · 250 · 4.5 stars
- 1% excluded · 20 · 3.5 stars
Property owners
~36 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 67%
- Communication & responsiveness· 67%
- Professionalism· 28%
Property owners complain about
- Communication breakdowns14%
- Maintenance turnaround8%
- Unprofessional conduct8%
Tenants
~594 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 54%
- Smooth application process· 29%
- Communication & responsiveness· 25%
Tenants complain about
- Unprofessional conduct10%
- Communication breakdowns8%
- Property condition at move-in7%
Summary
1,510 reviews of PURE Property Management of Kentucky
Of the 1,510 public reviews we read, 1,260 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for PURE Property Management of Kentucky
Property owners (in 36 reviews) rate the experience with PURE Property Management of Kentucky 4.4 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about communication (14% of property owner reviews).
Summary of Tenant Reviews for PURE Property Management of Kentucky
Tenants (594 reviews) rate PURE Property Management of Kentucky 4.1 out of 5; they most often praise staff friendliness and complain about professionalism (10% of tenant reviews).
610 reviews don't say who wrote them. 250 are star ratings with no text. 6 written by agents, vendors or partners and 14 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 1500+ reviews
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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does PURE Property Management of Kentucky correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.