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PURE Property Management of California

Santa Rosa, CA, Petaluma, CA, Cotati, CA, Fulton, CA, 
700+Doors managed
53Years in business
4.4Google · 824 reviews
4.8est.Property owner rating
See the review analysis ↓

PM company in Santa Rosa, CA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 824 public reviewers say about PURE Property Management of California

We read all 824 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 26, 2026

4.4headline rating · 824 reviews
WHO WROTE THEM
  • 14% property owners · ~117 · 4.8 stars
  • 39% tenants · ~322 · 4.2 stars
  • 29% unattributed · 236 · 4.7 stars
  • 17% rating only · 143 · 4.3 stars
  • 1% excluded · 6 · 4.3 stars

Property owners

~117 reviews

Estimated

↓ 0.3 in 24 mo

Property owners praise

  • Friendly, helpful staff· 79%
  • Communication & responsiveness· 60%
  • Professionalism· 52%

Property owners complain about

  • Unprofessional conduct4%

Tenants

~322 reviews

Estimated

↓ 0.4 in 12 mo

Tenants praise

  • Friendly, helpful staff· 58%
  • Communication & responsiveness· 37%
  • Smooth application process· 27%

Tenants complain about

  • Unprofessional conduct10%
  • Communication breakdowns8%
  • Application process problems7%

Summary

824 reviews of PURE Property Management of California

Of the 824 public reviews we read, 681 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for PURE Property Management of California

Property owners (in 117 reviews) rate the experience with PURE Property Management of California 4.8 out of 5, down 0.3 over 24 months; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (4% of property owner reviews).

Summary of Tenant Reviews for PURE Property Management of California

Tenants (322 reviews) rate PURE Property Management of California 4.2 out of 5, down 0.4 over 12 months; they most often praise staff friendliness and complain about professionalism (10% of tenant reviews).

236 reviews don't say who wrote them. 143 are star ratings with no text. 2 written by agents, vendors or partners and 4 off-topic reviews are excluded.

Estimated from public reviews as of Oct 26, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.4

Based on 824 reviews

Better Business Bureau
F

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does PURE Property Management of California correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.