Protown Properties
PM company in Joliet, IL
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 230 public reviewers say about Protown Properties
We read all 230 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 66% tenants · ~153 · 2.2 stars
- 7% unattributed · 16 · 2.8 stars
- 25% rating only · 57 · 2.7 stars
- 2% excluded · 4 · 4.0 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~153 reviewsEstimated
Tenants praise
- Fast maintenance turnaround· 16%
- Friendly, helpful staff· 12%
- Communication & responsiveness· 8%
Tenants complain about
- Unprofessional conduct35%
- Application process problems30%
- Communication breakdowns16%
Summary
230 reviews of Protown Properties
Of the 230 public reviews we read, 173 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Protown Properties
Property owners (0 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Protown Properties
Tenants (153 reviews) rate Protown Properties 2.2 out of 5; they most often praise maintenance turnaround and complain about professionalism (35% of tenant reviews).
16 reviews don't say who wrote them. 57 are star ratings with no text. 1 written by agents, vendors or partners and 3 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 230 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Protown Properties correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.