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Propertycare - Property Management

400+Doors managed
16Years in business
4.6Google · 305 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Houston, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 305 public reviewers say about Propertycare - Property Management

We read all 305 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.6headline rating · 305 reviews
WHO WROTE THEM
  • 15% property owners · ~47 · 4.5 stars
  • 46% tenants · ~140 · 4.3 stars
  • 17% unattributed · 51 · 4.8 stars
  • 16% rating only · 48 · 4.7 stars
  • 6% excluded · 19 · 5.0 stars

Property owners

~47 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 45%
  • Friendly, helpful staff· 43%
  • Professionalism· 32%

Property owners complain about

  • Unprofessional conduct9%
  • Communication breakdowns9%
  • Maintenance markups & surprise fees6%

Tenants

~140 reviews

Estimated

↓ 0.7 in 24 mo

Tenants praise

  • Fast maintenance turnaround· 61%
  • Friendly, helpful staff· 36%
  • Communication & responsiveness· 32%

Tenants complain about

  • Unprofessional conduct9%
  • Maintenance turnaround7%
  • Quality of repairs6%

Summary

305 reviews of Propertycare - Property Management

Of the 305 public reviews we read, 257 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Propertycare - Property Management

Property owners (in 47 reviews) rate the experience with Propertycare - Property Management 4.5 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (9% of property owner reviews).

Summary of Tenant Reviews for Propertycare - Property Management

Tenants (140 reviews) rate Propertycare - Property Management 4.3 out of 5, down 0.7 over 24 months; they most often praise maintenance turnaround and complain about professionalism (9% of tenant reviews).

51 reviews don't say who wrote them. 48 are star ratings with no text. 16 written by agents, vendors or partners and 3 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.6

Based on 305 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Propertycare - Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.