Property Management of Louisville & PML Real Estate Group
PM company in Louisville, KY
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 819 public reviewers say about Property Management of Louisville & PML Real Estate Group
We read all 819 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
- 5% property owners · ~38 · 4.5 stars
- 58% tenants · ~477 · 4.1 stars
- 22% unattributed · 176 · 4.8 stars
- 14% rating only · 117 · 3.6 stars
- 1% excluded · 11 · 4.5 stars
Property owners
~38 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 55%
- Professionalism· 39%
- Communication & responsiveness· 26%
Property owners complain about
- Unprofessional conduct13%
- Maintenance markups & surprise fees8%
- Communication breakdowns8%
Tenants
~477 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 49%
- Fast maintenance turnaround· 36%
- Communication & responsiveness· 12%
Tenants complain about
- Unprofessional conduct13%
- Communication breakdowns8%
- Maintenance turnaround7%
Summary
819 reviews of Property Management of Louisville & PML Real Estate Group
Of the 819 public reviews we read, 702 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Property Management of Louisville & PML Real Estate Group
Property owners (in 38 reviews) rate the experience with Property Management of Louisville & PML Real Estate Group 4.5 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about professionalism (13% of property owner reviews).
Summary of Tenant Reviews for Property Management of Louisville & PML Real Estate Group
Tenants (477 reviews) rate Property Management of Louisville & PML Real Estate Group 4.1 out of 5; they most often praise staff friendliness and complain about professionalism (13% of tenant reviews).
176 reviews don't say who wrote them. 117 are star ratings with no text. 1 written by agents, vendors or partners and 10 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 818 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Property Management of Louisville & PML Real Estate Group?
Property owners searching for a manager in Jeffersonville see this page. Claim it, sync your data, and show verified performance instead of public reviews.
How PropertyManagement.com rates property managers
How does verification work?
A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Property Management of Louisville & PML Real Estate Group correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.