Verified #1 verified in Wrightsville Beach
Aloha Wilmington Property Management
Castle Hayne · Wilmington · Wrightsville Beach
Premier Management Company
500+Doors managed
16Years in business
4.4Google · 527 reviews
4.3est.Property owner rating
PM company in Wilmington, NC
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 535 public reviewers say about Premier Management Company
We read all 535 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
4.4headline rating · 527 reviews
WHO WROTE THEM- 36% property owners · ~192 · 4.3 stars
- 23% tenants · ~122 · 4.0 stars
- 31% unattributed · 167 · 4.9 stars
- 7% rating only · 37 · 4.0 stars
- 3% excluded · 17 · 4.3 stars
Property owners
~192 reviewsEstimated
Stable
Property owners praise
- Communication & responsiveness· 63%
- Friendly, helpful staff· 61%
- Professionalism· 25%
Property owners complain about
- Communication breakdowns12%
- Unprofessional conduct11%
- Maintenance turnaround7%
Tenants
~122 reviewsEstimated
↑ 0.8 in 24 mo
Tenants praise
- Friendly, helpful staff· 59%
- Communication & responsiveness· 46%
- Professionalism· 7%
Tenants complain about
- Unprofessional conduct16%
- Communication breakdowns11%
- Hard to reach a person5%
Summary
535 reviews of Premier Management Company
Of the 535 public reviews we read, 497 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Premier Management Company
Property owners (in 192 reviews) rate the experience with Premier Management Company 4.3 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (12% of property owner reviews).
Summary of Tenant Reviews for Premier Management Company
Tenants (122 reviews) rate Premier Management Company 4.0 out of 5; they most often praise staff friendliness and complain about professionalism (16% of tenant reviews).
167 reviews don't say who wrote them. 37 are star ratings with no text. 10 written by agents, vendors or partners and 7 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.4
Based on 527 reviews
Better Business Bureau
A+
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Premier Management Company correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.