Verified #1 verified in Capitola
BG Asset Management
Oakland · San Francisco · Berkeley
PMI Santa Cruz
100+Doors managed
11Years in business
4.7Google · 34 reviews
5.0est.Property owner rating
PM company in Santa Cruz, CA
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 34 public reviewers say about PMI Santa Cruz
We read all 34 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
4.7headline rating · 34 reviews
WHO WROTE THEM- 29% property owners · ~10 · 5.0 stars
- 32% tenants · ~11 · 4.1 stars
- 18% unattributed · 6 · 5.0 stars
- 21% rating only · 7 · 4.9 stars
Property owners
~10 reviewsEstimated
Stable
Property owners praise
- Communication & responsiveness· 70%
- Friendly, helpful staff· 70%
- Professionalism· 40%
Property owners complain about
Tenants
~11 reviewsEstimated
Stable
Tenants praise
- Fast maintenance turnaround· 45%
- Communication & responsiveness· 36%
- Smooth application process· 27%
Tenants complain about
- Communication breakdowns9%
- Unprofessional conduct9%
Summary
34 reviews of PMI Santa Cruz
Of the 34 public reviews we read, 27 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for PMI Santa Cruz
Property owners (in 10 reviews) rate the experience with PMI Santa Cruz 5.0 out of 5; with communication and staff friendliness being highlighted strengths.
Summary of Tenant Reviews for PMI Santa Cruz
Tenants (11 reviews) rate PMI Santa Cruz 4.1 out of 5; they most often praise maintenance turnaround and complain about communication (9% of tenant reviews).
6 reviews don't say who wrote them. 7 are star ratings with no text.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
4.7
Based on 34 reviews
Better Business Bureau
NR
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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