Pledge Property Management
PM company in Norwich, CT
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 189 public reviewers say about Pledge Property Management
We read all 189 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
- 8% property owners · ~14 · 4.9 stars
- 72% tenants · ~136 · 4.4 stars
- 15% unattributed · 29 · 5.0 stars
- 3% rating only · 6 · 2.5 stars
- 2% excluded · 4 · 5.0 stars
Property owners
~14 reviewsEstimated
Property owners praise
- Communication & responsiveness· 79%
- Friendly, helpful staff· 79%
- Fast maintenance turnaround· 29%
Property owners complain about
Tenants
~136 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 62%
- Fast maintenance turnaround· 52%
- Communication & responsiveness· 32%
Tenants complain about
- Unprofessional conduct7%
- Hard to reach a person6%
- Deposit deductions at move-out5%
Summary
189 reviews of Pledge Property Management
Of the 189 public reviews we read, 183 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Pledge Property Management
Property owners (in 14 reviews) rate the experience with Pledge Property Management 4.9 out of 5; with communication and staff friendliness being highlighted strengths.
Summary of Tenant Reviews for Pledge Property Management
Tenants (136 reviews) rate Pledge Property Management 4.4 out of 5; they most often praise staff friendliness and complain about professionalism (7% of tenant reviews).
29 reviews don't say who wrote them. 6 are star ratings with no text. 4 off-topic reviews are excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 189 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Pledge Property Management?
Property owners searching for a manager in Norwich see this page. Claim it, sync your data, and show verified performance instead of public reviews.
How PropertyManagement.com rates property managers
How does verification work?
A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Pledge Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.