Pikes Northwest Inc
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Frequently Asked Questions
What services do you provide / offer, and what is included in the management fee?
When partnering with Pikes Northwest our clients can expect our “full service” approach to include marketing your property, leasing, comprehensive tenant screening, rent collection, lease enforcement, lease renewals, maintenance coordination, inspections, evictions, bill payment, accounting and reconciliation of CAMs, NNNs and budgets (when required), year-end reports, monthly remittance of cashflow, project supervision for major tenant improvements, organizing and supervising any annual testing required (back flow, building sprinklers, elevator, etc.) and more.
What are your fees and fee structure?
Broadly speaking, Pikes Northwest’s fees are dependent on the property type and lease structure for a given property. Residential (SFH & MFH) and Commercial (retail, industrial, office, etc.) properties have differing fee structures. Common fees include: monthly management fee (typically 4%–12% of gross income), leasing/placement fees (typically 50% of a month’s rent for residential and 6%–8% for commercial leasing), renewal fees (3% for commercial properties or 33% of a full month’s rent for residential), and project supervision fees for major repairs or improvements. Landlords are also responsible for any fees related to legal actions or evictions as a result of a tenant in violation of lease terms.
How do you screen tenants?
The screening team leverages credit checks, background checks, eviction history, income/employment verification, rental references, and any minimum income criteria. Meeting tenants in person is standard practice to establish a strong relationship. Due to strict screening standards, vacancies due to eviction are rare.
How do you handle maintenance and repair requests?
Tenants and landlords have access to a 24/7 emergency call line. Calls are answered live and dispatched to an on-call team to triage and manage issues. Landlords are notified as soon as possible of major emergencies. Routine maintenance and repairs are handled by the Pikes Northwest team and driven by a pre-agreed maximum repair threshold.
How do you determine / set rental rates?
The team maintains an active presence in local markets and continually studies conditions to balance rental income with low vacancy. The leasing team monitors market dynamics to decide whether to raise rents, hold steady, or increase rents based on what is best for clients.
How many properties / units do you currently manage, and what types?
The portfolio exceeds 1.35 million square feet valued in excess of $145 million, serving over 100 commercial and residential property owners throughout Oregon. The portfolio includes retail, strip, industrial, office and land leases, multi-family and mixed-use properties, and single-family residential.
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Company Details
3550 Liberty Rd S Ste 200, Salem, OR 97302
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Company Size
Years in Business
26 years
Founded Year
2000
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