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Pegasus Property Management

200+Doors managed
46Years in business
2.4Google · 91 reviews
3.8est.Property owner rating
See the review analysis ↓

PM company in Webster, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 96 public reviewers say about Pegasus Property Management

We read all 96 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Nov 3, 2026

2.4headline rating · 91 reviews
WHO WROTE THEM
  • 14% property owners · ~13 · 3.8 stars
  • 54% tenants · ~52 · 1.5 stars
  • 5% unattributed · 5 · 2.4 stars
  • 23% rating only · 22 · 3.5 stars
  • 4% excluded · 4 · 2.0 stars

Property owners

~13 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 38%
  • Professionalism· 31%
  • Friendly, helpful staff· 31%

Property owners complain about

  • Unprofessional conduct31%
  • Communication breakdowns23%
  • Owner statements late or unclear15%

Tenants

~52 reviews

Estimated

Stable

Tenants praise

    Tenants complain about

    • Unprofessional conduct62%
    • Deposit deductions at move-out38%
    • Maintenance turnaround29%

    Summary

    96 reviews of Pegasus Property Management

    Of the 96 public reviews we read, 74 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Pegasus Property Management

    Property owners (in 13 reviews) rate the experience with Pegasus Property Management 3.8 out of 5; with communication and professionalism being highlighted strengths and most often complain about professionalism (31% of property owner reviews).

    Summary of Tenant Reviews for Pegasus Property Management

    Tenants (52 reviews) rate Pegasus Property Management 1.5 out of 5 and complain about professionalism (62% of tenant reviews).

    5 reviews don't say who wrote them. 22 are star ratings with no text. 2 written by agents, vendors or partners and 2 off-topic reviews are excluded.

    Estimated from public reviews as of Nov 3, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED PERFORMANCE REPORT

    How Pegasus Property Management compares with verified Houston property managers

    Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

    Metric

    Pegasus Property Management

    No verified record

    Verified PMs · Houston (5)

    Verified client surveys · certified metrics

    Phone picked up (not voicemail)
    Pegasus Property ManagementNo verified data
    Verified PMs · Houston (5)56%2 of 5 · 36 property owner responses
    Median repair time
    Pegasus Property ManagementNo verified data
    Verified PMs · Houston (5)4.1 days2 of 5 certified
    Median days on market
    Pegasus Property ManagementNo verified data
    Verified PMs · Houston (5)22.0 days1 of 5 certified
    Property owner satisfaction
    Pegasus Property ManagementNo verified data
    Verified PMs · Houston (5)85% of property owners satisfied4 of 5 · 109 property owner responses

    Verified values are live where the manager’s software is synced, otherwise as certified.

    Verified data as of Nov 6, 2026

    Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

    Top-ranked verified property managers serving Pegasus Property Management's markets

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    2.4

    Based on 91 reviews

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Pegasus Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.