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Pegasus Property Management

Houston, TX, Webster, TX, League City, TX, Friendswood, TX, 
200+Doors managed
45Years in business
2.3Google · 96 reviews
3.8est.Property owner rating
See the review analysis ↓

PM company in Webster, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 96 public reviewers say about Pegasus Property Management

We read all 96 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

2.3headline rating · 96 reviews
WHO WROTE THEM
  • 14% property owners · ~13 · 3.8 stars
  • 55% tenants · ~53 · 1.4 stars
  • 4% unattributed · 4 · 2.8 stars
  • 23% rating only · 22 · 3.5 stars
  • 4% excluded · 4 · 2.0 stars

Property owners

~13 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 38%
  • Professionalism· 31%
  • Friendly, helpful staff· 31%

Property owners complain about

  • Communication breakdowns31%
  • Unprofessional conduct31%
  • Owner statements late or unclear15%

Tenants

~53 reviews

Estimated

Stable

Tenants praise

    Tenants complain about

    • Unprofessional conduct58%
    • Deposit deductions at move-out38%
    • Maintenance turnaround28%

    Summary

    96 reviews of Pegasus Property Management

    Of the 96 public reviews we read, 74 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Pegasus Property Management

    Property owners (in 13 reviews) rate the experience with Pegasus Property Management 3.8 out of 5; with communication and professionalism being highlighted strengths and most often complain about communication (31% of property owner reviews).

    Summary of Tenant Reviews for Pegasus Property Management

    Tenants (53 reviews) rate Pegasus Property Management 1.4 out of 5 and complain about professionalism (58% of tenant reviews).

    4 reviews don't say who wrote them. 22 are star ratings with no text. 2 written by agents, vendors or partners and 2 off-topic reviews are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    2.3

    Based on 96 reviews

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    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

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    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

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