Excellent Property Manager - Peak Property Management

Peak Property Management

Richmond, VA
TrueMatch™ Score94.82%

Our Service Quality Summary

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
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Company Overview

Peak Property Management is a reputable and industry-leading property management company built to elevate the rental experience for both landlords and tenants. We have a disciplined focus on providing one service - property management - and we do it with immediate responsiveness, top-notch communication, and by prioritizing relationships. By embracing change, investing in technology, and through careful and cautious growth, Peak Property Management delivers consistent results and maximizes return on investment. We own every outcome, welcome every challenge, and are committed to being the best in market at what we do, where we do it. If you're looking for a responsive property management company in Virginia that you can trust to care for your assets, Peak Property Management is your solution.
1100+
Doors Managed
14
Years Experience
1300+
Google Reviews

Customer Reviews & Ratings

Google
4.8
Based on 1300+ reviews
Better Business Bureau
B+

Service Areas

Market coverage:

Richmond, VA

Company Details

4900 Augusta Ave #200, Richmond, VA 23230

Property Types

Single-Family Homes Multi-Family Apartments Commercial Properties

Credentials

Licensed Insured

Asset Class Focus

A-ClassB-ClassC-Class

Company Size

Enterprise [1000+]

Years in Business

14 years

Founded Year

2011

Verification Status

Verified by PropertyManagement.com

Contact Information

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Frequently Asked Questions

What services are included in Peak Property Management's offerings?

Peak Property Management provides full-service property management in Richmond, Virginia, Petersburg, VA, and surrounding counties. We handle marketing, tenant screening, leasing, rent collection, responsive maintenance, inspections, and financial reporting. Our goal is to build strong relationships with our clients while maximizing return on investment.

How does Peak Property Management screen potential tenants?

Our experienced team uses a comprehensive screening process including credit checks, income verification, rental history, and background checks. Peak Property Management is committed to placing reliable tenants who value strong communication and care for your property, which helps protect your investment and ensures better long-term relationships.

How does Peak Property Management handle maintenance and repairs?

With responsive, 24/7 maintenance support, Peak Property Management leverages in-house technicians and trusted vendors in Richmond, Virginia, Petersburg, VA and surrounding counties. We keep costs reasonable while ensuring timely repairs. Owners benefit from strong communication and can set approval limits for larger expenses, protecting their return on investment.

How does Peak Property Management keep owners informed?

Peak Property Management provides owners with monthly financial statements, year-end tax-ready reports, and an online portal with real-time updates. Our team, based out of Richmond, VA, prioritizes strong communication and responsive service, ensuring owners always feel informed and supported. Our average response time to non-urgent inquiries is below 2.0 hours!

What are Peak Property Management's fees, and how are they structured?

Our management fees are simple and transparent. Typically, Peak Property Management charges a percentage of monthly rent. We also charge leasing and renewal fees. We believe in building long-term relationships, so we are very transparent and up front about our fees during the sales process. Our success is tied directly to your return on investment.

How does Peak Property Management handle late rent payments?

Our team enforces a clear rent collection process with reminders, late fees, and strong communication to resolve issues quickly. Peak Property Management manages all aspects of the process including legal action if necessary so owners are protected and maintain consistent return on investment on their Virginia properties.

What happens if a tenant damages my property under Peak Property Management?

We collect security deposits and enforce lease terms. If damages go beyond normal wear and tear, Peak Property Management deducts costs from deposits or pursues the tenant directly. Our team's extensive knowledge of security deposit law and thorough tenant and pet screening reduces risks and helps protect long-term relationships with tenants and owners.

How does Peak Property Management reduce vacancies in Richmond, Petersburg, and other markets?

We use professional marketing, online advertising, and local expertise to fill rental units quickly throughout Central Virginia. Peak Property Management prioritizes tenant relationships, strong communication, and responsive service, which encourages lease renewals. This keeps your property occupied and maximizes your return on investment.

Can Peak Property Management help increase my return on investment?

Yes. Peak Property Management offers expert advice on pricing strategies, cost-efficient upgrades, and long-term planning for rental properties across Central Virginia. By improving tenant relationships, reducing turnover, and managing expenses, our team focuses on growing your return on investment year after year.

What legal protections does Peak Property Management provide?

We stay up to date on all local, state, and federal landlord-tenant laws. Peak Property Management provides compliant leases, handles evictions properly, and ensures owners are protected from costly legal mistakes for all rentals in Richmond, Petersburg, and surrounding counties. Our responsive service and strong communication help maintain positive relationships with tenants while safeguarding your return on investment.

How did Peak Property Management earn a 4.8-star rating with over 1,200 5-star reviews on Google?

We like to think it's because of our responsive service, strong communication, and the relationships we build with both owners and tenants in Richmond, Virginia and surrounding counties. Reviews come from years of consistently taking care of people, protecting investments, and delivering the kind of service that keeps clients happy enough to share it with the world. We think that's worth at least 4.8 stars… but we're working on that last .2!