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100+Doors managed
12Years in business
4.0Google · 70 reviews
4.4est.Property owner rating
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PM company in Dearborn, MI

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 70 public reviewers say about Own It Detroit

We read all 70 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.0headline rating · 70 reviews
WHO WROTE THEM
  • 39% property owners · ~27 · 4.4 stars
  • 18% tenants · ~13 · 2.8 stars
  • 24% unattributed · 17 · 4.3 stars
  • 13% rating only · 9 · 4.4 stars
  • 6% excluded · 4 · 4.0 stars

Property owners

~27 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 56%
  • Professionalism· 44%
  • Friendly, helpful staff· 33%

Property owners complain about

  • Tenant screening problems7%
  • Communication breakdowns7%
  • Maintenance markups & surprise fees7%

Tenants

~13 reviews

Estimated

Stable

Tenants praise

  • Friendly, helpful staff· 31%
  • Communication & responsiveness· 23%
  • Fast maintenance turnaround· 23%

Tenants complain about

  • Unprofessional conduct38%
  • Hard to reach a person23%
  • Property condition at move-in15%

Summary

70 reviews of Own It Detroit

Of the 70 public reviews we read, 61 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Own It Detroit

Property owners (in 27 reviews) rate the experience with Own It Detroit 4.4 out of 5; with communication and professionalism being highlighted strengths and most often complain about tenant screening (7% of property owner reviews).

Summary of Tenant Reviews for Own It Detroit

Tenants (13 reviews) rate Own It Detroit 2.8 out of 5; they most often praise staff friendliness and complain about professionalism (38% of tenant reviews).

17 reviews don't say who wrote them. 9 are star ratings with no text. 1 written by agents, vendors or partners and 3 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.0

Based on 70 reviews

Better Business Bureau
NR

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Own It Detroit correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.