
Onyx Property Management
Our Service Quality Summary
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Company Details
11555 Sorrento Valley Rd STE 204, San Diego, CA 92121
Property Types
Credentials
Asset Class Focus
Company Size
Years in Business
24 years
Founded Year
2001
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Frequently Asked Questions
Why would an owner use a property management company over doing it themselves?
Onyx handles repairs 24/7, applies current landlord‑tenant laws, rents faster for more, provides detailed statements, enforces lease terms, and reduces owner time, stress, and liability.
What makes Onyx Property Management different from other companies in the area?
Team‑based service with a single point of contact, documented processes, local expertise, strong integrity and client protection, in‑house maintenance, dedicated leasing, and low vacancy/default rates.
How do you ensure that only quality tenants rent my home?
Thorough screening including credit, ID, rental history, evictions, job and income verification, fraud checks, and bankruptcy review.
How long does it take to rent a property?
Goal is to rent within one month of the home being rent‑ready, subject to price and market conditions.
Does Onyx require residents to have tenant insurance?
All residents are enrolled in the Resident Benefits Package (RBP) for $29.95/month, which includes liability insurance, credit building, identity theft protection (up to $1M), and more.
What happens if there is an emergency on the property?
24/7/365 emergency service with a vetted vendor network for quick resolution.
When will I receive my distribution?
Typically around the 30th of each month, or on the 10th by request; bank processing may add 1–2 business days.