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On Q Property Management

300+Doors managed
15Years in business
4.7Google · 327 reviews
4.8est.Property owner rating
See the review analysis ↓

On Q Property Management has created a more advanced management system that utilizes proprietary technology that allows owners to be more involved even while doing less. All the information about your property is available to you at any time. Everything from maintenance requests, lease renewals, and inspection reports, it's all online and just a few clicks away.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 327 public reviewers say about On Q Property Management

We read all 327 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 30, 2026

4.7headline rating · 327 reviews
WHO WROTE THEM
  • 15% property owners · ~48 · 4.8 stars
  • 45% tenants · ~149 · 4.4 stars
  • 28% unattributed · 91 · 5.0 stars
  • 11% rating only · 35 · 4.7 stars
  • 1% excluded · 4 · 5.0 stars

Property owners

~48 reviews

Estimated

↓ 0.3 in 24 mo

Property owners praise

  • Friendly, helpful staff· 92%
  • Communication & responsiveness· 73%
  • Professionalism· 40%

Property owners complain about

    Tenants

    ~149 reviews

    Estimated

    Stable

    Tenants praise

    • Friendly, helpful staff· 67%
    • Fast maintenance turnaround· 36%
    • Communication & responsiveness· 36%

    Tenants complain about

    • Unprofessional conduct9%
    • Deposit deductions at move-out7%
    • Communication breakdowns6%

    Summary

    327 reviews of On Q Property Management

    Of the 327 public reviews we read, 292 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for On Q Property Management

    Property owners (in 48 reviews) rate the experience with On Q Property Management 4.8 out of 5, down 0.3 over 24 months; with staff friendliness and communication being highlighted strengths.

    Summary of Tenant Reviews for On Q Property Management

    Tenants (149 reviews) rate On Q Property Management 4.4 out of 5; they most often praise staff friendliness and complain about professionalism (9% of tenant reviews).

    91 reviews don't say who wrote them. 35 are star ratings with no text. 1 written by agents, vendors or partners and 3 off-topic reviews are excluded.

    Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.7

    Based on 327 reviews

    Better Business Bureau
    A+

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    How PropertyManagement.com rates property managers

    How does verification work?

    A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does On Q Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.