On Q Property Management

TrueMatch Score91.56%
Quick summary
On Q Property Management is a property management company based in Phoenix, AZ, with a TrueMatch™ score of 91.56 out of 100, They serve 13 surrounding markets, They manage 7,067+ units and and have been in business since (15 years).
7000+
Doors Managed
15
Years Experience
4300+
Google Reviews

Company Overview

On Q Property Management has created a more advanced management system that utilizes proprietary technology that allows owners to be more involved even while doing less. All the information about your property is available to you at any time. Everything from maintenance requests, lease renewals, and inspection reports, it's all online and just a few clicks away.

Customer Reviews & Ratings

Google
4.6
Based on 4300+ reviews
Yelp
2.2
Based on 298 reviews
Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are still shown for transparency but don’t affect TrueMatch score.

Frequently Asked Questions

How long have you been in business?

Since 2010.

What services does On Q Property Management provide in Arizona?

Full-service residential property management for single-family homes, condos, and townhomes, including marketing, tenant placement, screening, lease creation, rent collection, maintenance coordination, inspections, financial reporting, move-in/move-out, and eviction oversight when required.

Which areas of Arizona do you serve?

Greater Phoenix and Tucson areas, including Phoenix, Scottsdale, Mesa, Gilbert, Chandler, Tempe, Peoria, Glendale, Goodyear, Surprise, Queen Creek, San Tan Valley, and the Tucson region.

Is On Q Property Management accredited or rated by the Better Business Bureau?

Yes. BBB Accredited with an A+ rating.

What do customers say about On Q? Are your reviews strong?

Yes. Thousands of positive reviews across Google, Yelp, Facebook, and BBB highlighting communication, transparency, responsiveness, and customer satisfaction.

How does On Q screen potential tenants?

Comprehensive screening with background checks, credit analysis, income and employment verification, rental history, and identity confirmation.

What is your fee structure?

Transparent pricing. Typical costs include a monthly management fee and a tenant placement fee. Additional packages may be available.

How quickly can you place a tenant in my Arizona rental property?

Timelines vary, but On Q typically leases faster than market averages using professional marketing, 3D tours, expert pricing recommendations, and 24/7 showings via online scheduling.

How is the TrueMatch™ Score calculated?

We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
On Q Property Management (TrueMatch Score: 89%) - Excellent Property Manager on PropertyManagement.com

Company Details

1011 N Val Vista Dr #101, Gilbert, AZ 85234

Property Types

Condominiums Duplexes / Triplexes / Fourplexes Multi-Family Single-Family Townhouses

Credentials

Licensed Insured

Asset Class Focus

A-Class B-Class C-Class

Company Size

Enterprise [1000+]

Years in Business

15 years

Founded Year

2010

Verification Status

Verified by PropertyManagement.com

Contact Information

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