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Old Town Realty

Dexter, MI, Ann Arbor, MI, Novi, MI, Brighton, MI, 
200+Doors managed
53Years in business
3.1Google · 100 reviews
See the review analysis ↓

PM company in Ann Arbor, MI

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 100 public reviewers say about Old Town Realty

We read all 100 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 28, 2026

3.1headline rating · 100 reviews
WHO WROTE THEM
  • 2% property owners · ~2
  • 60% tenants · ~60 · 3.0 stars
  • 16% unattributed · 16 · 3.8 stars
  • 21% rating only · 21 · 3.2 stars
  • 1% excluded · 1 · 1.0 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~60 reviews

Estimated

↓ 1.5 in 24 mo

Tenants praise

  • Friendly, helpful staff· 37%
  • Fast maintenance turnaround· 23%
  • Communication & responsiveness· 22%

Tenants complain about

  • Unprofessional conduct30%
  • Communication breakdowns20%
  • Maintenance turnaround20%

Summary

100 reviews of Old Town Realty

Of the 100 public reviews we read, 79 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Old Town Realty

Property owners (2 reviews): not enough attributed reviews to estimate a rating.

Summary of Tenant Reviews for Old Town Realty

Tenants (60 reviews) rate Old Town Realty 3.0 out of 5, down 1.5 over 24 months; they most often praise staff friendliness and complain about professionalism (30% of tenant reviews).

16 reviews don't say who wrote them. 21 are star ratings with no text. 1 off-topic review is excluded.

Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.

Report a problem with this estimate

VERIFIED PERFORMANCE REPORT

How Old Town Realty compares with verified Dexter property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Old Town Realty

No verified record

Verified PM · Dexter

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Old Town RealtyNo verified data
Verified PM · Dexter65%1 of 1 · 34 property owner responses
Median repair time
Old Town RealtyNo verified data
Verified PM · Dexter5.5 days1 of 1 certified
Occupancy rate
Old Town RealtyNo verified data
Verified PM · Dexter69.2%1 of 1 certified
Median days on market
Old Town RealtyNo verified data
Verified PM · Dexter50.5 days1 of 1 certified
Property owner satisfaction
Old Town RealtyNo verified data
Verified PM · Dexter83% of property owners satisfied1 of 1 · 36 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Nov 5, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

Find a verified property manager →See how verification works →

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.1

Based on 100 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Old Town Realty?

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Old Town Realty correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.