Northpoint Asset Management
PM company in Independence, OH
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 149 public reviewers say about Northpoint Asset Management
We read all 149 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 28, 2026
- 24% property owners · ~35 · 3.4 stars
- 38% tenants · ~57 · 3.7 stars
- 18% unattributed · 26 · 5.0 stars
- 11% rating only · 17 · 3.6 stars
- 9% excluded · 14 · 4.7 stars
Property owners
~35 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 60%
- Communication & responsiveness· 46%
- Professionalism· 31%
Property owners complain about
- Unprofessional conduct29%
- Communication breakdowns26%
- Hard to reach a person17%
Tenants
~57 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 54%
- Communication & responsiveness· 35%
- Fast maintenance turnaround· 18%
Tenants complain about
- Maintenance turnaround18%
- Communication breakdowns14%
- Unprofessional conduct12%
Summary
149 reviews of Northpoint Asset Management
Of the 149 public reviews we read, 132 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Northpoint Asset Management
Property owners (in 35 reviews) rate the experience with Northpoint Asset Management 3.4 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about professionalism (29% of property owner reviews).
Summary of Tenant Reviews for Northpoint Asset Management
Tenants (57 reviews) rate Northpoint Asset Management 3.7 out of 5; they most often praise staff friendliness and complain about maintenance turnaround (18% of tenant reviews).
26 reviews don't say who wrote them. 17 are star ratings with no text. 7 written by agents, vendors or partners and 7 off-topic reviews are excluded.
Estimated from public reviews as of Oct 28, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 149 reviews
Based on 3 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Northpoint Asset Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.