Nexus Property Management - National HQ
PM company in Pawtucket, RI
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 645 public reviewers say about Nexus Property Management - National HQ
We read all 645 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 29, 2026
- 11% property owners · ~70 · 4.9 stars
- 54% tenants · ~352 · 4.5 stars
- 21% unattributed · 133 · 5.0 stars
- 10% rating only · 63 · 4.3 stars
- 4% excluded · 27 · 4.4 stars
Property owners
~70 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 66%
- Communication & responsiveness· 50%
- Professionalism· 29%
Property owners complain about
Tenants
~352 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 66%
- Fast maintenance turnaround· 46%
- Communication & responsiveness· 20%
Tenants complain about
- Unprofessional conduct7%
- Communication breakdowns4%
- Hard to reach a person3%
Summary
645 reviews of Nexus Property Management - National HQ
Of the 645 public reviews we read, 579 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Nexus Property Management - National HQ
Property owners (in 70 reviews) rate the experience with Nexus Property Management - National HQ 4.9 out of 5; with staff friendliness and communication being highlighted strengths.
Summary of Tenant Reviews for Nexus Property Management - National HQ
Tenants (352 reviews) rate Nexus Property Management - National HQ 4.5 out of 5; they most often praise staff friendliness and complain about professionalism (7% of tenant reviews).
133 reviews don't say who wrote them. 63 are star ratings with no text. 11 written by agents, vendors or partners and 16 off-topic reviews are excluded.
Estimated from public reviews as of Oct 29, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 645 reviews
Based on 8 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Nexus Property Management - National HQ correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.