New Spring Property Management
PM company in Longview, WA
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 96 public reviewers say about New Spring Property Management
We read all 96 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
- 8% property owners · ~8
- 38% tenants · ~36 · 2.6 stars
- 21% unattributed · 20 · 3.6 stars
- 28% rating only · 27 · 3.4 stars
- 5% excluded · 5 · 4.2 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~36 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 31%
- Professionalism· 14%
- Fast maintenance turnaround· 8%
Tenants complain about
- Unprofessional conduct39%
- Application process problems22%
- Application fees19%
Summary
96 reviews of New Spring Property Management
Of the 96 public reviews we read, 69 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for New Spring Property Management
Property owners (8 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for New Spring Property Management
Tenants (36 reviews) rate New Spring Property Management 2.6 out of 5; they most often praise staff friendliness and complain about professionalism (39% of tenant reviews).
20 reviews don't say who wrote them. 27 are star ratings with no text. 1 written by agents, vendors or partners and 4 off-topic reviews are excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 96 reviews
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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does New Spring Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.