New Heights Realty
TrueMatch™ Score64.70%
Our Service Quality Summary
We evaluate property management services across four key areas: performance efficiency, cost-effectiveness, reliability, and credibility. These scores reflect how well we manage vacancies and rent collection, deliver value for money, maintain consistent service and communication, and uphold industry standards through experience and proven success.
Company Overview
New Heights Realty is a boutique property management firm serving Chicago and the South Suburbs, with expansion into Northwest Indiana. We specialize in scattered-site single-family and small multifamily portfolios, offering high-touch management supported by structured systems and proactive oversight. Our team focuses on strong leasing performance, reliable maintenance coordination, and clear communication to protect owner investments and stabilize resident experiences. We operate with the professionalism of a larger firm while delivering the personalization and accountability of a boutique partner.
Doors Managed
12
Years Experience
Customer Reviews & Ratings
Google
3.1
Based on 13 reviews
Service Areas
Market coverage:
Company Details
4550 W 103rd Street, Suite 201B, Oak Lawn, IL 60453
Property Types
Condominiums (Condos) Mixed-Use Multi-Family Apartments Single-Family Homes Townhouses
Credentials
Licensed Insured
Asset Class Focus
B-Class C-Class
Company Size
Boutique [50-199]
Years in Business
12 years
Founded Year
2013
Verification Status
Contact Information
Phone
Website
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Frequently Asked Questions
How do you handle maintenance?
We use a combination of trusted in-house technicians and vetted vendors. All work orders are documented with photos, tracked through our management system, and coordinated with residents to ensure prompt, transparent resolution.
How do you ensure good communication with owners and residents?
Our communication standards include clear response time expectations, documented updates, and dedicated channels for maintenance, leasing, and general inquiries. Owners receive monthly statements, leasing updates, and real-time visibility through their online portal.
What types of properties does New Heights Realty manage?
Scattered-site single-family homes and small multifamily buildings across Chicago, the South Suburbs, and Northwest Indiana.