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Mutual Property Management

300+Doors managed
19Years in business
3.0Google · 191 reviews
2.7est.Property owner rating
See the review analysis ↓

PM company in Farmington, MI

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 191 public reviewers say about Mutual Property Management

We read all 191 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

3.0headline rating · 191 reviews
WHO WROTE THEM
  • 14% property owners · ~26 · 2.7 stars
  • 42% tenants · ~80 · 1.8 stars
  • 14% unattributed · 27 · 4.3 stars
  • 23% rating only · 45 · 4.0 stars
  • 7% excluded · 13 · 4.7 stars

Property owners

~26 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 35%
  • Professionalism· 27%
  • Friendly, helpful staff· 23%

Property owners complain about

  • Unprofessional conduct38%
  • Tenant screening problems27%
  • Maintenance markups & surprise fees27%

Tenants

~80 reviews

Estimated

Stable

Tenants praise

  • Communication & responsiveness· 10%
  • Friendly, helpful staff· 10%

Tenants complain about

  • Unprofessional conduct39%
  • Property condition at move-in26%
  • Maintenance turnaround25%

Summary

191 reviews of Mutual Property Management

Of the 191 public reviews we read, 146 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Mutual Property Management

Property owners (in 26 reviews) rate the experience with Mutual Property Management 2.7 out of 5; with communication and professionalism being highlighted strengths and most often complain about professionalism (38% of property owner reviews).

Summary of Tenant Reviews for Mutual Property Management

Tenants (80 reviews) rate Mutual Property Management 1.8 out of 5; they most often praise communication and complain about professionalism (39% of tenant reviews).

27 reviews don't say who wrote them. 45 are star ratings with no text. 3 written by agents, vendors or partners and 10 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Mutual Property Management compares with verified Farmington property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Mutual Property Management

No verified record

Verified PMs · Farmington (2)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Mutual Property ManagementNo verified data
Verified PMs · Farmington (2)70%2 of 2 · 53 property owner responses
Median repair time
Mutual Property ManagementNo verified data
Verified PMs · Farmington (2)3.3 days2 of 2 certified
Occupancy rate
Mutual Property ManagementNo verified data
Verified PMs · Farmington (2)96.4%1 of 2 certified
Property owner satisfaction
Mutual Property ManagementNo verified data
Verified PMs · Farmington (2)83% of property owners satisfied2 of 2 · 76 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 16, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Mutual Property Management's markets

Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
3.0

Based on 191 reviews

Yelp
1.8

Based on 13 reviews

Better Business Bureau
A+

Based on 2 reviews

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

Are you Mutual Property Management?

Property owners searching for a manager in Farmington see this page. Claim it, sync your data, and show verified performance instead of public reviews.

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How PropertyManagement.com rates property managers

How does verification work?

A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.

What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Mutual Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.