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Mason Management Residential

Boston, MA, Bridgewater, MA, East Bridgewater, MA, West Bridgewater, MA, 
100+Doors managed
14Years in business
4.9Google · 34 reviews
See the review analysis ↓

PM company in Brighton, MA

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 34 public reviewers say about Mason Management Residential

We read all 34 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Oct 26, 2026

4.9headline rating · 34 reviews
WHO WROTE THEM
  • 23% property owners · ~8
  • 47% tenants · ~16 · 4.8 stars
  • 12% unattributed · 4 · 5.0 stars
  • 12% rating only · 4 · 5.0 stars
  • 6% excluded · 2 · 5.0 stars

Property owners

Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.

Tenants

~16 reviews

Estimated

Stable

Tenants praise

  • Communication & responsiveness· 63%
  • Friendly, helpful staff· 50%
  • Fast maintenance turnaround· 44%

Tenants complain about

  • Showing & tour problems6%
  • Communication breakdowns6%

Summary

34 reviews of Mason Management Residential

Of the 34 public reviews we read, 30 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Mason Management Residential

Property owners (8 reviews): not enough attributed reviews to estimate a rating.

Summary of Tenant Reviews for Mason Management Residential

Tenants (16 reviews) rate Mason Management Residential 4.8 out of 5; they most often praise communication and complain about showings (6% of tenant reviews).

4 reviews don't say who wrote them. 4 are star ratings with no text. 2 off-topic reviews are excluded.

Estimated from public reviews as of Oct 26, 2026. Not a TrueMatch score.

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VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.9

Based on 34 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Mason Management Residential correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.