Verified #1 verified in Kalamazoo
Andover Management
Detroit · Grand Rapids · Warren
Lukeman Group
PM company in Kalamazoo, MI
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 261 public reviewers say about Lukeman Group
We read all 261 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 30, 2026
3.4headline rating · 261 reviews
WHO WROTE THEM- 3% property owners · ~9
- 57% tenants · ~148 · 3.0 stars
- 12% unattributed · 30 · 4.3 stars
- 26% rating only · 69 · 3.6 stars
- 2% excluded · 5 · 2.6 stars
Property owners
Not enough property owners reviews yet. We need at least 10 property owners reviews to show an estimated rating and themes for this group.
Tenants
~148 reviewsEstimated
↑ 1.9 in 24 mo
Tenants praise
- Friendly, helpful staff· 39%
- Fast maintenance turnaround· 24%
- Communication & responsiveness· 12%
Tenants complain about
- Unprofessional conduct22%
- Property condition at move-in22%
- Quality of repairs16%
Summary
261 reviews of Lukeman Group
Of the 261 public reviews we read, 192 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Lukeman Group
Property owners (9 reviews): not enough attributed reviews to estimate a rating.
Summary of Tenant Reviews for Lukeman Group
Tenants (148 reviews) rate Lukeman Group 3.0 out of 5; they most often praise staff friendliness and complain about professionalism (22% of tenant reviews).
30 reviews don't say who wrote them. 69 are star ratings with no text. 1 written by agents, vendors or partners and 4 off-topic reviews are excluded.
Estimated from public reviews as of Oct 30, 2026. Not a TrueMatch score.
VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS
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Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Google
3.4
Based on 261 reviews
Better Business Bureau
B-
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Lukeman Group correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
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Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.